Quality- Employee Opinion Survey Sample #11





Surveys Measuring Quality:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Quality, Performance, Training, Respect for Others, Department


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Quality

What does Quality mean?
It means that ...
  • The people in my team are committed to doing quality work
  • Methods are in place to identify production problems
  • The Company's image is that of a high quality Employer.
  • My quality work instructions provide meaningful guidance on how to accurately perform my job duties.
  • Continuous learning and improvement helps the Company respond to Change and achieve success

To what extent does our company exhibit Quality?
Select from one of the ratings below.

Performance

What does Performance mean?
It means that ...
  • My annual review is effective in identifying specific goals for performance improvement.
  • I am held accountable for achieving specific results
  • My job enables me to make use of my skills and abilities
  • Performance measures are evaluated on a quarterly basis
  • My Department is able to meet its deadlines

To what extent does our company exhibit Performance?
Select from one of the ratings below.

Training

What does Training mean?
It means that ...
  • The on-the-job training I received has prepared me for this job
  • The Company employs competent and skilled trainers
  • I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.
  • The Company supports efforts by employees to obtain training on new skills
  • I am allowed to take initiative to assess my skills and seek appropriate training

To what extent does our company exhibit Training?
Select from one of the ratings below.

Respect for Others

What does Respect for Others mean?
It means that ...
  • Individual differences are seen as strengths.
  • Co-workers respect each others' opinions
  • I feel respected by management in this organization.
  • I feel I am valued at work.
  • At this company, my suggestions are given serious consideration.

To what extent does our company exhibit Respect for Others?
Select from one of the ratings below.

Department

What does Department mean?
It means that ...
  • My department supports diversity initiatives.
  • Our department is aligned with the overall goals of the organization.
  • Employees in the department are aware of the goals that need to be achieved.
  • My team looks for ways to change processes to improve performance.
  • Customer service is important to employees in my department.

To what extent does our company exhibit Department?
Select from one of the ratings below.

On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?







Would you refer others who are seeking employment to [Company]?


Please provide explanation:

If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?


What changes do you see [Company] making in order to raise the standards?

I feel good about my continued employment with [Company].


If no, please provide explanation:


What do you like best about working for [Company]?

What do you like least about working for [Company]? How could it be improved?
Use the space below to enter any final comments you would like to be noted: