Quality - Employee Opinion Survey Sample #1

Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between and . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Quality	Strongly Disagree 1	2	Neutral 3	4	Strongly Agree 5	Not Applicable
The Company's image is that of a high quality Employer.
My quality work instructions provide meaningful guidance on how to accurately perform my job duties.
Methods are in place to identify production problems
Managers try to prevent production problems before they occur
Management places importance on quality work.
If were to make improvements in Quality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?
Problem Solving	Strongly Disagree 1	2	Neutral 3	4	Strongly Agree 5	Not Applicable
In my job I focus on problem solving instead of fault finding
My Department anticipates and resolves problems
Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
We resolve issues in our organization without resorting to blame, anger, or retribution.
If were to make improvements in Problem Solving, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?
Feedback/Guidance	Strongly Disagree 1	2	Neutral 3	4	Strongly Agree 5	Not Applicable
I actively seek feedback from colleagues and customers about my work.
I receive mentoring and coaching from my superior.
I am comfortable giving feedback to others.
I receive adequate feedback and guidance.
I see my role to include mentoring and coaching others.
If were to make improvements in Feedback/Guidance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?
Flexibility	Strongly Disagree 1	2	Neutral 3	4	Strongly Agree 5	Not Applicable
I am willing to try new jobs within the Company
Employees are willing to move to other positions within the Company
The Leadership is willing to change to meet new objectives
My Department can recover quickly from setbacks
The hiring procedures are flexible to handle unique situations and needs
If were to make improvements in Flexibility, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?
Pride/Loyalty	Strongly Disagree 1	2	Neutral 3	4	Strongly Agree 5	Not Applicable
I feel this is a good place to work.
I am glad to be working in my department.
This is the best place I have ever worked.
I am glad I chose to work at this Company.
I feel like I am able to help my department.
If were to make improvements in Pride/Loyalty, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?
Information Technology/IT	Strongly Disagree 1	2	Neutral 3	4	Strongly Agree 5	Not Applicable
The training seminars offered by the IT Department are relevant and informative.
The IT Department knows how to repair the equipment in our department.
The IT Department keeps us informed of major changes to the software applications being used.
IT Department staff usually have the answers when I need help.
I receive adequate support from the IT Department.
If were to make improvements in Information Technology/IT, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?
Management	Strongly Disagree 1	2	Neutral 3	4	Strongly Agree 5	Not Applicable
The managers involve us in decisions affecting our work
I have enough resources and support to adequately manage my department.
Managers are effective in putting the right people in the right places
Managers establish responsibility and accountability among employees
Managers encourage initiative
If were to make improvements in Management, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?
Teamwork	Strongly Disagree 1	2	Neutral 3	4	Strongly Agree 5	Not Applicable
Leaders promote teamwork
Our team fosters open communication
Teamwork is positively impacting our business results.
Other team members will help me if I need help
Employees work together to share ideas and resolve issues
If were to make improvements in Teamwork, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?
Hiring	Strongly Disagree 1	2	Neutral 3	4	Strongly Agree 5	Not Applicable
The hiring process is fair and unbiased
The hiring procedures consistently hire excellent candidates
The Company has a good pool of applicants to choose from
Hiring procedures are clearly defined
The Company is successful in recruiting to fill both long-term and short-term positions
If were to make improvements in Hiring, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?
Equality	Strongly Disagree 1	2	Neutral 3	4	Strongly Agree 5	Not Applicable
I believe rewards are given fairly where I work.
CompanyName is committed to ensuring equal opportunity for all employees.
Favoritism is not a problem in my department.
Employees are treated with respect regardless of their positions/jobs.
If were to make improvements in Equality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

50. What changes would you like to see in your benefit plans?  Please note that some of these may increase premium rates.  Please check all that apply.

    Add a higher deductible plan ($1,000 - $2,500) Increase vision care Increase dental care Add wellness program (weight loss, nutrition, smoking cessation programs, etc.) Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan, and then and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)

    
    
    
51. What changes would you be willing to accept in order to help hold down premium increases?  Please check all that apply.

    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin) Higher office visit co pays (the dollar amount you pay for office visits) Higher prescription drug co pays (the dollar amount you pay for prescription drugs) More network restrictions (smaller group of doctors and specialists to choose from) No dental coverage Other – please specify

    
    
    
52. How often would you like to participate in after hours company event?
    

    Every other month Quarterly Twice a year Just the Christmas Party

    
    
    
53. How would you rate your satisfaction with the communication between you and ?
    

    Very Dissatisfied Dissatisfied No Opinion Satisfied Very Satisfied

    
    
    
54. What would you change about your current job or position?
    
    
    
55. Please identify factors that would improve your job performance in the coming year.
    
    
    
56. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?
    

    Very Often Sometimes Rarely Never

    
    
    
57. How would you rate your overall satisfaction with the company in the past year?
    

    Very Dissatisfied Dissatisfied No Opinion Satisfied Very Satisfied

    
    
58. Please give any comments or suggestions on how the company can be improved in the coming year: