Empowering Others - Performance Management Assessment Sample #4





Performance Management System:

Performance Assessments that include Empowering Others:
Assessment 1 (5-point scale; IDP Comments)
Assessment 2 (3-point scale with Comments)
Assessment 3 (Manager Assessment; 360-Feedback)
Assessment 4 (3-point scale; Rating Limits)
Assessment 5 (3-point scale; Rating Limits)
Assessment 6 (5-point scale with Comments)
Assessment 7 (Comment Boxes Only; IDP)
Assessment 8 (Comment Boxes Only)
Assessment 9 (3-point scale with Letter Grade)
Assessment 10 (360-Feedback; Bonus/Merit Pay)
Assessment 11 (Core Values & Job Competencies)
Assessment 12 (4-point scale; 6 Comment Boxes)
Limiting Feature: This assessment example features a limit on responses at the extreme ends of the scale. For this example, you are limited to selecting a response of "Exceptional" to no more than 5 items and a response of "Unsatisfactory" to no more than 5 items.
Instructions:

This performance appraisal program is designed to provide a standardized method to:
  1. Provide an objective evaluation of an employee's performance and to share this feedback with the employee
  2. Assist in determining the true development needs of the employee and actions that should be taken to improve their job performance.
  3. This form is intended to ensure fair and equitable salary management. Please note that this review is one of several factors considered in salary decisions.

Employee Input

Please provide brief answers to the questions below. Your feedback is vital to us. We aim to capture all your achievements during the performance review period. The details you enter will be part of your Performance Appraisal. If you need to include any additional printed sheets, please sign, date, and submit them to your Department Head. Additionally, if someone else should contribute to this review, kindly provide their name and contact details.


Part 1: Skills and Accomplishments

  1. Please provide a comprehensive list of your significant accomplishments and any special projects you contributed to during this evaluation period. Be sure to include:
    • The objectives and goals of each project.
    • Your specific role and contributions.
    • The outcomes or results achieved.
    • Any challenges you faced and how you overcame them.
    • The skills and knowledge you applied or developed.
    This information will help us recognize your efforts and understand the impact of your work.



  2. Please detail any professional development activities you have engaged in, such as
    college courses, additional training, seminars, and trade magazine readings.



  3. What do you consider your greatest strengths in your current job?



  4. Which areas of your performance at the company do you feel need improvement?


Part 2: Job Competencies

Rating Scale:

ExceptionalPerformance consistently surpasses job requirements. Both the quality of your work and the manner in which you achieve it far exceed the standards and expectations for your position. You demonstrate exceptional competence and productivity. This high level of performance is evident throughout the year and across all critical aspects of your role.
SatisfactoryThe employee consistently shows satisfactory performance and effectively completes assigned tasks. They are fully competent in their role and perform their duties adequately. However, they may require some direction or supervision.
UnsatisfactoryThe employee consistently falls short of the performance standards expected for this role in nearly all key areas. The quality and manner of their work are below company standards and deemed unacceptable. Without significant and immediate improvement, this rating should prompt the employee to reflect on the suitability of their continued employment.


Your assessment is limited in the number of ratings that you can give as Exceptional or as Unsatisfactory. This form will limit the number of items that you can rate at the extreme ends of the scale. Once you have reached the limit, the computer will prevent you from selecting any more of that rating.
Rating Limit: Please note: You are limited to no more than 5 responses of "Exceptional" and 5 responses of "Unsatisfactory". Once you check the 5th item with that response, the remaining unchecked options will be removed.

Empowering Others

Unsatisfactory Satisfactory Exceptional
  1. Gives responsibility for making important decisions to employees.
  1. Is confident in the abilities of employees assigned important tasks.
  1. Trusts employees to complete tasks assigned.

Interpersonal Skills

Unsatisfactory Satisfactory Exceptional
  1. Provides constructive feedback in a way that fosters acceptance and development.
  1. Uses tact, compassion, and sensitivity in interactions with others.
  1. Assists those in the department who need help in meeting performance metrics.

Customer Focus

Unsatisfactory Satisfactory Exceptional
  1. Able to handle difficult customers.
  1. Treats customers with courtesy and respect.
  1. Creates innovative solutions to meet customer needs.

Coaching

Unsatisfactory Satisfactory Exceptional
  1. Helps employees to understand responsibilities, authority, and expectations.
  1. Meets regularly with employees to coach them on areas that will enhance their performance
  1. Addresses employee behavior problems effectively.

Recognition

Unsatisfactory Satisfactory Exceptional
  1. Reinforces and rewards employees for accomplishing necessary goals.
  1. Recognizes team members who offer a significant contribution to a project.
  1. Recognizes the abilities and skills of self and others

Entrepreneurship

Unsatisfactory Satisfactory Exceptional
  1. Seeks and utilizes mentors to help guide professional development.
  1. Exhibits determination and passion in completion of goals.
  1. Encourages risk taking for developing potential business opportunities.

Delegation

Unsatisfactory Satisfactory Exceptional
  1. Entrusts subordinates with important tasks.
  1. Defines goals and objectives for subordinates.
  1. Tells subordinates what to do, not how to do it.

Quality

Unsatisfactory Satisfactory Exceptional
  1. Understands and uses established quality procedures/controls.
  1. Promotes quality improvement practices in the department.
  1. Assists quality control inspectors.

Juggling Multiple Responsibilities

Unsatisfactory Satisfactory Exceptional
  1. Plans and organizes continuously while performing all other responsibilities and activities.
  1. Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
  1. Spends the most time and effort on critical tasks first.

Technology Use/Management

Unsatisfactory Satisfactory Exceptional
  1. Understands and is committed to implementing new technologies.
  1. Applies complex rules and regulations to maintain optimal system performance.
  1. Proficient in the use of technical systems and processes.


Part 3: Individual Productivity and/or SMART Goals

First Quarter Project


Third Quarter Project


Part 4: Team Productivity and/or SMART Goals

First Quarter Project


Third Quarter Project