Decision Making- Employee Opinion Survey Sample #9





Questionnaires Measuring Decision Making:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. One of our objectives is for us all to feel that [Company] is an exceptional place to work. To gauge our progress in reaching that goal, we are asking you to take time to respond to a satisfaction survey to help us identify where we are doing well and where we have opportunities to do better together.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Decision Making, Performance Appraisal/Management, Security, Customer Service, Change, Stress, Corporate Culture, Diversity


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Decision Making

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I know how to perform a cost/benefit analysis before making a decision
  1. My coworkers employ sound judgment and logical reasoning when making decisions
  1. My supervisor seeks my opinions before making decisions that impact the team/department
  1. My manager exercises good judgment by making sound and informed decisions
  1. I am able to make decisions independently (without having to be told what or how)
If [Participant Name] were to make improvements in Decision Making, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Performance Appraisal/Management

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I am clear about what is expected of me in my position as a result of the Performance Process
  1. Expectations are clearly communicated to me
  1. Pay raises are linked to performance evaluations
  1. The Performance Management process is effective.
  1. I trust the feedback I receive from my Supervisor
If [Participant Name] were to make improvements in Performance Appraisal/Management, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Security

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Our department/company has an emergency action plan.
  1. It is easy to create and remove access to the security system as needed.
  1. Our security system has implemented appropriate access controls.
  1. Our company has a written health, safety and environmental affairs (HS&E) policy statement.
  1. My co-workers know about--and understand--the emergency action plan.
If [Participant Name] were to make improvements in Security, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Our team’s current activities reflect a strong focus on the customer
  1. Service is responsive and meets the needs of customers
  1. My supervisor is focused on improving customer service.
  1. My Department is committed to customer service
  1. The training I receive reinforces customer focus
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Change

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The Leadership keeps a focus on where the Company needs to go
  1. The Leadership involves employees when making significant changes
  1. The Company is pro-active in implementing changes to address challenges and opportunities
  1. My supervisor supports organizational changes.
  1. Management is able to implement a vision and mission
If [Participant Name] were to make improvements in Change, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Stress

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I do not fear losing my job
  1. My work schedule is flexible enough to meet my needs
  1. I rarely experience stress here
  1. I can change how I work if I want to
  1. I have a relaxed and positive outlook
If [Participant Name] were to make improvements in Stress, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Corporate Culture

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. CompanyName has an image of a high quality company.
  1. The Company is a good community neighbor
  1. People enjoy working for the Company
  1. The Company new employee orientation includes information about our culture
  1. I believe that Company's open door policy is effective.
If [Participant Name] were to make improvements in Corporate Culture, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Diversity

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Employees of all backgrounds are highly productive in our company.
  1. Managers in the company genuinely support equal opportunity for women
  1. This company values the differences that exist between individuals
  1. My department respects individuals and values their differences
  1. A more diverse workforce would improve the company's bottom line
If [Participant Name] were to make improvements in Diversity, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?