Continuous Improvement - 360 Degree Feedback Survey Sample #7

360 Feedback Survey

Instructions

We are requesting your participation in a 360-degree feedback review of several participants in our company's Leadership Development program. We are administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of this manager's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

You will get the chance to evaluate this manager's performance in different areas and share your thoughts through written comments for more detailed feedback. Ensure that your feedback is constructive and helpful.

In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

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Continuous Improvement	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Acquires necessary resources to maintain continual improvement efforts.
Standardizes best-practice methods to ensure consistent, high-efficiency execution across teams or shifts.
Identifies subtle inefficiencies in equipment or workflow that require expert understanding to detect and correct.
Demonstrates sustained commitment and personal focus on continuous improvement initiatives.
Model best-practice approaches to work.
If [Participant Name] were to make improvements in Continuous Improvement, what are your suggestions for how he/she can improve this?
Problem Solving	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Continuously monitors performance after implementing a solution to ensure it remains effective.
Works diligently until the problem is solved.
Analyzes systems and processes for opportunities to gain efficiency.
Open to the suggestions of others when working on a problem.
Utilizes concrete measures of the gap between expected and observed outcomes so that the effectiveness of solutions can be determined.
If [Participant Name] were to make improvements in Problem Solving, what are your suggestions for how he/she can improve this?
Objectives	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Consistently provides me with timely feedback for improving my performance.
Assures [Company] principles are understood, employed & pursued.
Works toward achieving established goals and objectives.
Able to organize work.
Encourages me to take on greater responsibility.
If [Participant Name] were to make improvements in Objectives, what are your suggestions for how he/she can improve this?
Customer Focus	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Uses feedback from customers to help improve services.
Is competent in handling customer cases.
Provides a responsive service that meets the needs of customers.
Builds trust with the customer.
Anticipates and proactively resolves issues that the customer may face.
If [Participant Name] were to make improvements in Customer Focus, what are your suggestions for how he/she can improve this?
Partnering/Networking	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Forms strategic partnerships and business alliances to expand opportunities.
Provides expertise that may be lacking in other partners or other parts of the network.
Creates a shared knowledge base or resource center accessible to all partners.
Networks with clients to determine improvements in operations.
Utilizes contacts to build and strengthen internal support bases.
If [Participant Name] were to make improvements in Partnering/Networking, what are your suggestions for how he/she can improve this?
Strategic Focus	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Develops a strategic plan for adapting the organization to better respond to external changes in the marketplace.
Makes strategic decisions that take into account a dynamic situation.
Creates innovative strategies.
Modifies strategic decisions depending on changes in the business environment.
Develops strategies to increase efficiency and reduce environmental impacts.
If [Participant Name] were to make improvements in Strategic Focus, what are your suggestions for how he/she can improve this?

31. Strengths
    
    
    
32. Areas for Development
    
    
    
33. Please give any final comments or suggestions for [Participant Name Here]'s assessment.