Commitment - Employee Opinion Survey Sample #9





Surveys Measuring Commitment:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. One of our objectives is for us all to feel that [Company] is an exceptional place to work. To gauge our progress in reaching that goal, we are asking you to take time to respond to a satisfaction survey to help us identify where we are doing well and where we have opportunities to do better together.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Commitment, Professionalism, Communication, Planning, Customer Service, Supervision, Company, Staffing, Rewards/Recognition


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Commitment

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Employees are committed to improving quality of services
  1. My co-workers are committed to the success of the Company
  1. I would recommend working at the Company to my friends
  1. I am fully committed to a long-term career with CompanyName.
  1. I would recommend the Company as a great place to work
If [Participant Name] were to make improvements in Commitment, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Professionalism

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Employees treat each other with courtesy and respect
  1. Employees in my department take their work seriously
  1. Employees maintain an appropriate appearance
  1. Customers receive professional service
  1. Employees pay attention to the speaker in meetings
If [Participant Name] were to make improvements in Professionalism, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Communication

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My Supervisor is willing to listen to my ideas
  1. The team leader communicates changes to team members in a timely manner
  1. Decisions are clear and are communicated effectively organization-wide.
  1. My supervisor welcomes input and suggestions from others
  1. My Supervisor is a skilled negotiator
If [Participant Name] were to make improvements in Communication, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Planning

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Leadership at the company assesses the potential impact of changes to the strategic plan
  1. The project manager is good at setting the appropriate sequence of tasks to ensure completion of the project
  1. Our company integrates planning across functional, divisional and departmental boundaries
  1. My manager effectively prioritizes tasks based on urgency/need
  1. I can plan schedules based on associates' strengths to maximize sales
If [Participant Name] were to make improvements in Planning, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The corporate culture emphasizes customer service
  1. My supervisor is focused on improving customer service.
  1. My Department is committed to customer service
  1. Service is responsive and meets the needs of customers
  1. Our team’s current activities reflect a strong focus on the customer
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Supervision

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Supervisors in my department successfully mediate conflicts between employees
  1. Supervisors resolve disputes in a way that quickly reaches mutual agreement
  1. Managers resolve personnel problems quickly and effectively
  1. Managers set the objectives to be completed for the shift
  1. I receive adequate supervision
If [Participant Name] were to make improvements in Supervision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Company

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. CompanyName is making changes necessary to stay competitive.
  1. Our standards for business ethics are high.
  1. CompanyName has the right people in the right places.
  1. I am motivated to see the company succeed.
  1. This company is innovative in developing new ways to serve our customers.
If [Participant Name] were to make improvements in Company, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Staffing

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My Department has the right people in the right places
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. My Department has an adequate level of staffing
  1. CompanyName has the right people in the right places.
  1. The Company has adequate help during peak work loads
If [Participant Name] were to make improvements in Staffing, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Rewards/Recognition

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I understand the Company reward philosophy and processes
  1. My rewards package is representative of my job performance
  1. The rewards and recognition I receive are attractive and competitive
  1. In this Company people are rewarded according to their job performance
  1. Everyone has a chance to be recognized.
If [Participant Name] were to make improvements in Rewards/Recognition, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?