Training - Pulse Survey - Sample #6





Surveys Measuring Training:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions include:
Training, Decision Making, Meetings, Customer Service, Pride/Loyalty, Benefits, Staffing, Employee Assistance Program, Pay
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Training

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.
  1. The Company supports efforts by employees to obtain training on new skills
  1. I have received good training to do my job
  1. Training is offered at times convenient to me
  1. The Company employs competent and skilled trainers


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Leadership considers contingencies and their consequences
  1. My supervisor uses reasonable assumptions and logic to decide between alternate courses of action
  1. Company leadership is not afraid to take risks that may yield significant results.
  1. When deciding on something important, my manager understands the issues, problems, and potential solutions
  1. I regularly evaluate short and long term consequences when making decisions


Meetings

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Meetings are followed up by action plans
  1. I get important and useful information from meetings
  1. Meetings start and end on time
  1. The Company should offer training on how to improve meeting effectiveness
  1. All employees are encouraged to share their input at meetings


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Department is committed to customer service
  1. Service is responsive and meets the needs of customers
  1. The training I receive reinforces customer focus
  1. The corporate culture emphasizes customer service
  1. Our team’s current activities reflect a strong focus on the customer


Pride/Loyalty

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company is a good employer to work for.
  1. I feel like I contribute to the Company.
  1. I feel like I am able to help my department.
  1. I feel this is a good place to work.
  1. This is the best place I have ever worked.


Benefits

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company offers a comprehensive benefits package
  1. I recognize my benefits are part of an employee total compensation program
  1. The Company offers benefits that exceed industry standards
  1. The Company offers better benefits than other companies
  1. I understand the benefits that are available.


Staffing

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor is good at determining staffing needs
  1. CompanyName has the right people in the right places.
  1. The Company has a good supply of emerging leaders
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. The Company has an excellent workforce planning strategy to meet future needs


Employee Assistance Program

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Employee Assistance Program provides services that I need.
  1. Employees are aware of the EAP.
  1. The Company EAP is confidential
  1. Educational seminars and workshops provided through the EAP are benefitial to me.
  1. EAP providers/practitioners have good credentials for the services they are providing.


Pay

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I have a clear understanding of the Company pay policy
  1. My pay matches my job performance
  1. I am paid fairly
  1. I am compensated fairly for the work I do.
  1. My Supervisor is always trying to make sure I am fairly compensated



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: