Training - Pulse Survey - Sample #6





Surveys Measuring Training:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions include:
Training, Decision Making, Meetings, Customer Service, Pride/Loyalty, Benefits, Staffing, Employee Assistance Program, Pay
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Training

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company employs competent and skilled trainers
  1. Training is offered at times convenient to me
  1. The on-the-job training I received has prepared me for this job
  1. I am allowed to take initiative to assess my skills and seek appropriate training
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My input is taken into consideration when decisions are being made
  1. My manager determines the costs and potential benefits of decisions
  1. My manager makes good decisions regarding the limited budget
  1. My manager views the long and short-term impact of decisions
  1. My coworkers are able to make effective decisions on their own.


Meetings

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I get important and useful information from meetings
  1. The Company should offer training on how to improve meeting effectiveness
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. Meetings are followed up by action plans
  1. Meetings start and end on time


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Service is responsive and meets the needs of customers
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. My supervisor is focused on improving customer service.
  1. The training I receive reinforces customer focus
  1. My Department is committed to customer service


Pride/Loyalty

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am glad I chose to work at this Company.
  1. This organization actively contributes to the community.
  1. I am glad to be working in my department.
  1. This is the best place I have ever worked.
  1. The Company is a good employer to work for.


Benefits

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The premiums for benefits are reasonable
  1. I understand the benefits that are available.
  1. The Company offers benefits that exceed industry standards
  1. I think the benefits offered by the Company meet my needs
  1. The Company offers a comprehensive benefits package


Staffing

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. CompanyName has the right people in the right places.
  1. My Supervisor is good at determining staffing needs
  1. The Company has a good supply of emerging leaders
  1. The Company has adequate help during peak work loads


Employee Assistance Program

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The EAP allows for early intervention to help employees.
  1. I am satisfied with the confidentiality of information that I provide to the EAP practitioners.
  1. EAP counseling staff are very professional.
  1. Employees are aware of the services offered by the EAP.
  1. Educational seminars and workshops provided through the EAP are benefitial to me.


Pay

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My pay matches my job performance
  1. I am compensated fairly for the work I do.
  1. I am satisfied with the level of pay I receive
  1. I am paid fairly
  1. My Supervisor is always trying to make sure I am fairly compensated



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: