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Training - Pulse Survey - Sample #6





Surveys Measuring Training:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions include:
Training, Decision Making, Meetings, Customer Service, Pride/Loyalty, Benefits, Staffing, Employee Assistance Program, Pay
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team
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Training

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The training I receive is relevant to my job
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.
  1. My Supervisor supports my efforts to seek relevant job training
  1. The Company supports efforts by employees to obtain training on new skills
  1. I have received good training to do my job


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My manager prioritizes and organizes themselves and their workload.
  1. Team members understand how their decisions will affect others.
  1. My coworkers stay true to value and ethical standards even when decisions are difficult or unpopular.
  1. Whenever possible, my supervisor considers the opinions of others before making important decisions.
  1. My team makes decisions based on data


Meetings

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. All employees are encouraged to share their input at meetings
  1. The Company should offer training on how to improve meeting effectiveness
  1. Meetings are followed up by action plans
  1. Meetings are a useful way for employees to work together
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our team’s current activities reflect a strong focus on the customer
  1. Service is responsive and meets the needs of customers
  1. My Department is committed to customer service
  1. My supervisor is focused on improving customer service.
  1. I understand the relationship between my service to internal/external customers and Company's success.


Pride/Loyalty

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I feel like I contribute to the Company.
  1. I feel this is a good place to work.
  1. The Company is a good employer to work for.
  1. I feel like I am able to help my department.
  1. This organization actively contributes to the community.


Benefits

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I recognize my benefits are part of an employee total compensation program
  1. The premiums for benefits are reasonable
  1. I think the benefits offered by the Company meet my needs
  1. The benefits program meets my needs.
  1. The Company offers benefits that exceed industry standards


Staffing

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. CompanyName has the right people in the right places.
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. The Company has adequate help during peak work loads
  1. The Company has a good supply of emerging leaders
  1. My Supervisor is good at determining staffing needs


Employee Assistance Program

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The EAP is voluntary for the employees to use so that the employees feel more comfortable accessing it.
  1. The EAP enables supervisors to focus their efforts on the job instead of dealing with employee issues.
  1. Designs suitable training for supervisors and managers.
  1. I feel the services provided by the EAP are comprehensive and meet my needs.
  1. EAP staff are available for consultation within a few days after initial request.


Pay

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am satisfied with the level of pay I receive
  1. I am paid fairly
  1. I have a clear understanding of the Company pay policy
  1. My Supervisor is always trying to make sure I am fairly compensated
  1. My pay matches my job performance



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: