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Training - Employee Engagement Survey Sample #3





Surveys Measuring Training:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Training, Decision Making, Meetings, Customer Service, Pride/Loyalty, Benefits, Staffing, Pay
This survey will take approximately 15-20 minutes to complete. We valued your feedback last year and once again, we encourage you to be honest and constructive in your responses. Should you need to leave your survey before it is complete, you can access it again simply by clicking on the link provided in the introductory email you received. Please do not forward your survey link to any other email address.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



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Training

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. I have received good training to do my job
  1. The Company employs competent and skilled trainers
  1. The training I receive is relevant to my job
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.
  1. The on-the-job training I received has prepared me for this job


Decision Making

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. My manager makes good decisions for the department.
  1. The supervisor makes sound and timely decisions under pressure
  1. Associates are willing to consider information from other sources.
  1. Managers value employee competencies in decision making
  1. Co-workers learn from their bad decisions and rarely repeat them


Meetings

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The Company should offer training on how to improve meeting effectiveness
  1. Meetings are followed up by action plans
  1. I get important and useful information from meetings
  1. Meetings are a useful way for employees to work together
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.


Customer Service

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The training I receive reinforces customer focus
  1. The corporate culture emphasizes customer service
  1. Our team’s current activities reflect a strong focus on the customer
  1. My Department is committed to customer service
  1. My supervisor is focused on improving customer service.


Pride/Loyalty

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. I am glad to be working in my department.
  1. I feel like I contribute to the Company.
  1. The Company is a good employer to work for.
  1. I am glad I chose to work at this Company.
  1. This organization actively contributes to the community.


Benefits

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. I understand the benefits that are available.
  1. The premiums for benefits are reasonable
  1. The Company offers a comprehensive benefits package
  1. The Company offers better benefits than other companies
  1. I recognize my benefits are part of an employee total compensation program


Staffing

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The Company has adequate help during peak work loads
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. The Company has a good supply of emerging leaders
  1. My Department has an adequate level of staffing
  1. CompanyName has the right people in the right places.


Pay

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. I am satisfied with the level of pay I receive
  1. My pay matches my job performance
  1. I am paid fairly
  1. I am compensated fairly for the work I do.
  1. The pay offered by the Company is very competitive





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: