Professionalism - Employee Opinion Survey Sample #10

Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Professionalism

• My Manager always acts with professionalism
• Employees in my department take their work seriously
• Customers receive professional service
• Employees treat each other with courtesy and respect
• Employees maintain an appropriate appearance

If the Company were to make improvements in Professionalism, what are your suggestions for how we can improve this?

Planning

• My manager develops a systematic approach to get resources needed to accomplish the plan
• I know the operating constraints that limit what our department can do
• Our department makes plans for freight processing during non-operating hours
• My supervisor plans meetings effectively
• I usually create a timeline to specify when each phase of the project should be concluded

If the Company were to make improvements in Planning, what are your suggestions for how we can improve this?

Job Satisfaction

• I am proud to tell others I work for the Company
• The people in my department feel good about coming to work
• I feel satisfied at the Company
• I enjoy working at the Company
• I receive a lot of satisfaction from my job

If the Company were to make improvements in Job Satisfaction, what are your suggestions for how we can improve this?

Initiative

• I feel encouraged to come up with new and better ways of doing things
• My Supervisor capitalizes on opportunities to grow the business
• My supervisor encourages initiative.
• The Company seeks to take advantage of opportunities
• Leadership at the Company encourages initiative and risk taking

If the Company were to make improvements in Initiative, what are your suggestions for how we can improve this?

Information Technology/IT

• IT Staff are good at troubleshooting issues to get to the root cause of the problem.
• Information Technology responds to my questions and inquiries in a timely manner.
• The IT Department maintains good documentation on any changes or issues.
• The IT Department knows how to repair the equipment in our department.
• The IT Department is quick to respond to my issues.

If the Company were to make improvements in Information Technology/IT, what are your suggestions for how we can improve this?

Business Focus

• The Leadership understands the different business climates in which the Company operates
• The Leadership is effective in allocating financial resources
• The Company engages in various initiatives to focus on its business strategy
• The Leadership identifies new markets and opportunities to advance our products
• Strategic planning helps develop new business opportunities

If the Company were to make improvements in Business Focus, what are your suggestions for how we can improve this?

Equality

• My Supervisor supports efforts to ensure that all employees are treated equally
• All employees are encouraged to attend regular training sessions to address equality issues
• My manager engages in practices to improve equality at work
• Favoritism is not a problem in my department.
• Our organization benchmarks progress against other organizations to see where we can improve

If the Company were to make improvements in Equality, what are your suggestions for how we can improve this?

Employee Assistance Program

• Employees are aware of the services offered by the EAP.
• EAP practitioners are flexible in scheduling appointments.
• EAP providers/practitioners have good credentials for the services they are providing.
• Representatives from the EAP provide good documentation and guidance.
• I feel confident in using the EAP

If the Company were to make improvements in Employee Assistance Program, what are your suggestions for how we can improve this?