Professionalism - Employee Satisfaction Survey Sample #2





Surveys Measuring Commitment:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Professionalism, Teamwork, Communication, Performance, Systems, Flexibility, Work/Life, Vision, Resources, Wellness Program


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Professionalism

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees treat each other with courtesy and respect
  1. Employees maintain an appropriate appearance
  1. My Manager always acts with professionalism
  1. Employees in my department take their work seriously
  1. Employees pay attention to the speaker in meetings
What are your suggestions for how we can improve Professionalism?


Teamwork

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The supervisor encourages teamwork and collaboration
  1. People demonstrate a willingness to work with the team
  1. The team lead facilitates team discussions and problem-solving
  1. My department encourages collaboration with other departments
  1. The team leader encourages others to share ideas to develop team cohesion
What are your suggestions for how we can improve Teamwork?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My manager delivers effective presentations
  1. I can get the information I need to do my job
  1. I feel supervisors deliver difficult/sensitive messages to my co-workers in an appropriate manner
  1. People in my department generally engage in clear communication with both senior and junior management
  1. The team leader demonstrates persuasiveness in pursuit of objectives
What are your suggestions for how we can improve Communication?


Performance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Department is able to meet its deadlines
  1. I am held accountable for achieving specific results
  1. The Company is able to maximize employee potential
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. My Supervisor is able to manage time effectively
What are your suggestions for how we can improve Performance?


Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Continuity of leadership is achieved through effective succession planning
  1. The Company has an excellent employee hiring and selection system
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
What are your suggestions for how we can improve Systems?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The supervisor is able to work in multiple environments as needed.
  1. The team is able to expand productive capacity as demand for services increases.
  1. The HR Department has successfully implemented the changes proposed in the re-organization.
  1. The supervisor balances multiple perspectives to find common ground and innovative solutions.
  1. Employees know how to think outside the 'box'.
What are your suggestions for how we can improve Flexibility?


Work/Life

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I can adjust my work schedule if needed
  1. I do not feel that I am too busy to take a break if needed
  1. I would consider job sharing as a way to balance my work and family life
  1. My Supervisor would let me leave work early if I needed to.
  1. I am able to put in the appropriate amount of time to achieve my work goals
What are your suggestions for how we can improve Work/Life?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. A shared vision is developed with various stakeholders
  1. Shapes the department's vision into actionable goals
  1. My manager fosters a culture that aligns with the organization's vision
  1. Labor and Management work together to achieve the Company vision
  1. Leadership has a vision and effectively creates a path for others to follow
What are your suggestions for how we can improve Vision?


Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company has the right people in the right places.
  1. My workplace is a physically comfortable place to work
  1. I can manage information and technical resources to achieve objectives
  1. My workplace is well maintained and safe
  1. I understand the process of allocating fiscal resources
What are your suggestions for how we can improve Resources?


Wellness Program

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company wellness program is personal and confidential
  1. The Company is committed to a healthy workforce
  1. The wellness program provides a wide array of services to meet my needs
  1. The Company wellness program is easy to use
  1. The Company wellness program focuses on preventive care, quality of life, and employee satisfaction
What are your suggestions for how we can improve Wellness Program?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: