hr-survey.com

Professionalism - Employee Opinion Survey Sample #3


Surveys Measuring Commitment:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions Included:
Professionalism, Decision Making, Meetings, Customer Service, Pride/Loyalty, Benefits, Staffing, Pay
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between and . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Professionalism

 Strongly
Agree		 Agree Disagree Strongly
Disagree
  1. My Manager always acts with professionalism
  1. Customers receive professional service
  1. Employees do not leave work early
  1. Employees maintain an appropriate appearance
  1. Politics and gossip do not play a major role at the Company


Decision Making

 Strongly
Agree		 Agree Disagree Strongly
Disagree
  1. Senior Management discusses issues and ideas with employees before making major changes
  1. Decisions are usually made with input from multiple individuals
  1. As a team, we make decisions together
  1. Employee opinions are valued
  1. I am involved in important decisions that affect me


Meetings

 Strongly
Agree		 Agree Disagree Strongly
Disagree
  1. Meetings are a useful way for employees to work together
  1. Meetings start and end on time
  1. I get important and useful information from meetings
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. Meetings are followed up by action plans


Customer Service

 Strongly
Agree		 Agree Disagree Strongly
Disagree
  1. The training I receive reinforces customer focus
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Service is responsive and meets the needs of customers
  1. Our team’s current activities reflect a strong focus on the customer
  1. The corporate culture emphasizes customer service


Pride/Loyalty

 Strongly
Agree		 Agree Disagree Strongly
Disagree
  1. I am glad to be working in my department.
  1. This organization actively contributes to the community.
  1. The Company is a good employer to work for.
  1. I feel like I am able to help my department.
  1. I am glad I chose to work at this Company.


Benefits

 Strongly
Agree		 Agree Disagree Strongly
Disagree
  1. The Company offers benefits that exceed industry standards
  1. The premiums for benefits are reasonable
  1. The benefits program meets my needs.
  1. I think the benefits offered by the Company meet my needs
  1. I understand the benefits that are available.


Staffing

 Strongly
Agree		 Agree Disagree Strongly
Disagree
  1. The Company has adequate help during peak work loads
  1. CompanyName has the right people in the right places.
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. My Department has an adequate level of staffing
  1. The Company has an excellent workforce planning strategy to meet future needs


Pay

 Strongly
Agree		 Agree Disagree Strongly
Disagree
  1. I feel I am adequately paid compared to my colleagues at other companies
  1. My pay matches my job performance
  1. My Supervisor is always trying to make sure I am fairly compensated
  1. I am paid fairly
  1. I am compensated fairly for the work I do.






  1. What changes would you like to see in your benefit plans?  Please note that some of these may increase premium rates.  Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    and then and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases?  Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other – please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and ?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: