Professionalism - Pulse Survey - Sample #6





Surveys Measuring Commitment:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Manager always acts with professionalism
  1. Employees in my department take their work seriously
  1. Employees do not leave work early
  1. Employees pay attention to the speaker in meetings
  1. Customers receive professional service


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our team’s current activities reflect a strong focus on the customer
  1. My supervisor is focused on improving customer service.
  1. The corporate culture emphasizes customer service
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Service is responsive and meets the needs of customers


Pride/Loyalty

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am glad I chose to work at this Company.
  1. I feel like I am able to help my department.
  1. The Company is a good employer to work for.
  1. I am glad to be working in my department.
  1. I feel like I contribute to the Company.


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our department makes good decisions regarding the allocation of limited resources
  1. My supervisor uses reasonable assumptions and logic to decide between alternate courses of action
  1. Employee opinions are valued
  1. Co-workers defers decisions upwards only when necessary and appropriate
  1. I know how to perform a cost/benefit analysis before making a decision


Meetings

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I get important and useful information from meetings
  1. All employees are encouraged to share their input at meetings
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. Meetings are a useful way for employees to work together
  1. Meetings are followed up by action plans


Benefits

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company offers a comprehensive benefits package
  1. The benefits program meets my needs.
  1. The premiums for benefits are reasonable
  1. I think the benefits offered by the Company meet my needs
  1. The Company offers better benefits than other companies


Staffing

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. CompanyName has the right people in the right places.
  1. My Department has the right people in the right places
  1. The Company has adequate help during peak work loads
  1. My Department has an adequate level of staffing
  1. My Supervisor is good at building a staff of creative and innovative individuals


Management

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Managers follow the grievance procedures
  1. I have enough resources and support to adequately manage my department.
  1. Managers are held accountable for achieving results
  1. Managers establish responsibility and accountability among employees
  1. I am supported in my growth and development as a manager.


Pay

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am compensated fairly for the work I do.
  1. I am paid fairly
  1. My pay matches my job performance
  1. I have a clear understanding of the Company pay policy
  1. I feel I am adequately paid compared to my colleagues at other companies



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: