Professionalism - Pulse Survey - Sample #6





Surveys Measuring Commitment:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions include:
Professionalism, Customer Service, Pride/Loyalty, Decision Making, Meetings, Benefits, Staffing, Management, Pay
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees treat each other with courtesy and respect
  1. Employees do not leave work early
  1. Customers receive professional service
  1. Employees maintain an appropriate appearance
  1. My Manager always acts with professionalism


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Service is responsive and meets the needs of customers
  1. My Department is committed to customer service
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Our team’s current activities reflect a strong focus on the customer
  1. The training I receive reinforces customer focus


Pride/Loyalty

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I feel this is a good place to work.
  1. This is the best place I have ever worked.
  1. The Company is a good employer to work for.
  1. I feel like I am able to help my department.
  1. I am glad I chose to work at this Company.


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. In our department, we are careful to views the issues from multiple perspectives before making a decision
  1. My supervisor remains calm when making important or difficult decisions.
  1. My coworkers examine relevant factors needed to make a decision
  1. I regularly evaluate short and long term consequences when making decisions
  1. My input is taken into consideration when decisions are being made


Meetings

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company should offer training on how to improve meeting effectiveness
  1. All employees are encouraged to share their input at meetings
  1. Meetings are a useful way for employees to work together
  1. Meetings are followed up by action plans
  1. Meetings start and end on time


Benefits

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I think the benefits offered by the Company meet my needs
  1. The Company offers better benefits than other companies
  1. The Company offers benefits that exceed industry standards
  1. The Company offers a comprehensive benefits package
  1. The premiums for benefits are reasonable


Staffing

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company has a good supply of emerging leaders
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. My Supervisor is good at determining staffing needs
  1. My Department has the right people in the right places
  1. My Supervisor is good at building a staff of creative and innovative individuals


Management

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am supported in my growth and development as a manager.
  1. My Manager sets a good example
  1. Managers are effective in putting the right people in the right places
  1. Managers follow the grievance procedures
  1. Managers are held accountable for achieving results


Pay

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am compensated fairly for the work I do.
  1. I feel I am adequately paid compared to my colleagues at other companies
  1. I am satisfied with the level of pay I receive
  1. I have a clear understanding of the Company pay policy
  1. The pay offered by the Company is very competitive



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: