Juggling Multiple Responsibilities |
- Plans and organizes continuously while performing all other responsibilities and activities.
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- Manages impact of increased traffic flow and freight receipt by detailed planning of controllables and by anticipating and reacting positively to uncontrollables.
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- Bounces back from daily crisis, disappointments and frustrations.
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- Assesses current capabilities before committing to new requests from customers.
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- Can multi-task while performing all of their other responsibilities and activities.
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Accountability |
- Accepts accountability for their actions and results.
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- Is someone you can trust.
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- Creates a consistent process for prioritizing work.
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- Can be counted on to do what they say they are going to do.
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- Defines roles, rights, and responsibilities of the team.
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Integrity |
- Follows tasks to completion.
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- Establishes relationships of trust, honesty, fairness, and integrity.
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- Demonstrates sincerity in actions with others.
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- Does what was promised.
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- Fosters a high standard of ethics and integrity.
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Cultural Awareness |
- Treats others with dignity and respect.
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- Maintains an inclusive work environment that maximizes the talents of others in achieving goals.
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- Respects others regardless of age, race, gender, nationality, or disability.
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- Seeks out different viewpoints and benefits from different perspectives.
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- Fosters a diverse workforce free from discrimination and harassment.
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Project Management |
- Develops performance measures for various aspects of the project.
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- Anticipates potential problems and institutes controls and contingency plans to address them.
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- Inspires others to accomplish goals and objectives.
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- Organizes work and sets priorities as needed.
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- Organizes, plans, and directs resources to accomplish the goals and objectives.
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Delegation |
- Delegates authority and responsibility to subordinates and holds them accountable for their actions.
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- Defines the roles, responsibilities, required actions, and deadlines for team members.
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- Defines goals and objectives for subordinates.
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- Tells subordinates what to do, not how to do it.
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- Entrusts subordinates with important tasks.
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Change Management |
- Effective in dealing with ambiguous and challenging situations.
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- Effective in implementing new organizational vision and values.
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- Adopts changes to set and example for others to follow.
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- Works cooperatively with others to implement changes.
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- Addresses organizational and departmental resistance to changes.
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Commitment To Result |
- Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
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- Creates a sense of urgency among the store team members to complete activities, which drive sales.
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- Coordinates all department activities into a cohesive team effort.
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- Willing to do whatever it takes-not afraid to have to put in extra effort.
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- Able to focus on a task even when working alone.
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Safety |
- Committed to safety in the workplace.
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- Participates in safety training as applicable.
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- Supports our company's safety programs.
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- Encourages others to work safely.
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- Supports safety programs and procedures.
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Regulatory/Compliance |
- Maintains a state of readiness to address new and changing regulations and procedures.
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- Reviews skill levels of employees in areas of policies and regulations to identify gaps where additional training is needed.
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- Ensures regulations are followed as required.
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- Understands and adheres to internal and external regulations.
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- Keeps informed of various regulations and procedures.
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Empowering Others |
- Distributes the workload to subordinates.
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- Sets clear goals for others to accomplish.
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- Encourages employees to solve problems on their own.
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- Avoids micromanaging their employees.
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- Allows individuals to be responsible for their decisions.
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Negotiation |
- Able to control their emotional responses and correctly gauge the emotions of others.
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- Stays calm and focuses on the core issues to be discussed.
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- Able to clearly express thoughts and concerns.
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- Researches the needs of the other party to identify strengths and weaknesses of positions.
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- Understands the expectations of other parties in the negotiation.
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Vision |
- Understands the vision of the Company and promotes it ahead of any self-interests.
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- Expresses the Company vision in a way that is easily understood and adopted by employees.
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- Behaves in a way that is consistent with business values & code of conduct
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- Develops action plans to align his/her work with the goals of the organization
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- Works to support the strategy of [Company]
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