Job Satisfaction - Employee Engagement Survey Sample #3





Questionnaires Measuring Job Satisfaction:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Job Satisfaction, Security, Customer Service, Decision Making, Meetings, Pride/Loyalty, Benefits, Staffing, Pay
This survey will take approximately 15-20 minutes to complete. We valued your feedback last year and once again, we encourage you to be honest and constructive in your responses. Should you need to leave your survey before it is complete, you can access it again simply by clicking on the link provided in the introductory email you received. Please do not forward your survey link to any other email address.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Job Satisfaction

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. I am proud to tell others I work for the Company
  1. The people in my department feel good about coming to work
  1. I enjoy working at the Company
  1. I receive a lot of satisfaction from my job
  1. My job is rewarding


Security

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. We discuss office security regularly during monthly planning meetings.
  1. Our department has a comprehensive emergency action plan.
  1. It is easy to create and remove access to the security system as needed.
  1. I know who to contact if there is a security incident.
  1. Our department/company conducts regular security tests/inspections.


Customer Service

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. Our team’s current activities reflect a strong focus on the customer
  1. My supervisor is focused on improving customer service.
  1. My Department is committed to customer service
  1. Managers are focused on improving customer service
  1. The corporate culture emphasizes customer service


Decision Making

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. Leadership considers contingencies and their consequences
  1. My manager solicits feedback from others on the quality of his/her decision-making
  1. People in my department evaluate relevant information before making decisions
  1. My manager is firm in their decision making and not easily influenced by the whims of others.
  1. Senior Management discusses issues and ideas with employees before making major changes


Meetings

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. The Company should offer training on how to improve meeting effectiveness
  1. All employees are encouraged to share their input at meetings
  1. Meetings are followed up by action plans
  1. I get important and useful information from meetings


Pride/Loyalty

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. This organization actively contributes to the community.
  1. I am glad to be working in my department.
  1. I feel like I contribute to the Company.
  1. I feel this is a good place to work.
  1. I am glad I chose to work at this Company.


Benefits

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The Company offers benefits that exceed industry standards
  1. I understand the benefits that are available.
  1. The benefits program meets my needs.
  1. The premiums for benefits are reasonable
  1. The Company offers a comprehensive benefits package


Staffing

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The Company has adequate help during peak work loads
  1. My Department has an adequate level of staffing
  1. CompanyName has the right people in the right places.
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. My Supervisor is good at building a staff of creative and innovative individuals


Pay

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. I feel I am adequately paid compared to my colleagues at other companies
  1. My pay matches my job performance
  1. My Supervisor is always trying to make sure I am fairly compensated
  1. I have a clear understanding of the Company pay policy
  1. I am compensated fairly for the work I do.





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: