Establishing Focus/Direction - 360 Degree Feedback Survey Sample #10

360 Feedback Survey

Instructions

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Establishing Focus/Direction

• Stays focused even when under pressure and stress.
• Makes sure that employees understand and identify with the team's mission.
• Maintains focus when handling several problems or tasks simultaneously.
• Maintains self-control when personally criticized.
• Excellent at managing time.

If [Participant Name] were to make improvements in Establishing Focus/Direction, what are your suggestions for how he/she can improve this?

Interpersonal Skills

• Strives for win/win solutions
• Effectively manages conflicts by dealing with them directly and immediately
• Expresses appreciation of other's work.
• Uses tact, compassion, and sensitivity in interactions with others.
• Anticipates the concerns of other employees.

If [Participant Name] were to make improvements in Interpersonal Skills, what are your suggestions for how he/she can improve this?

Customer Focus

• Ensures all customer commitments and requirements are met or exceeded.
• Asks questions and listens carefully to determine customer needs and to ensure that the customer's needs are met.
• Consistently models positive customer service attitudes.
• ...friendliness and courtesy
• Does not hesitate to address customer concerns or complaints.

If [Participant Name] were to make improvements in Customer Focus, what are your suggestions for how he/she can improve this?

Creativity

• Is creative.
• Adds value to the department/organization.
• Creates a lot of new ideas.
• Develops solutions to challenging problems.
• Conceives, implements and evaluates ideas.

If [Participant Name] were to make improvements in Creativity, what are your suggestions for how he/she can improve this?

Overall, please rate the effectiveness of [Participant Name Here].

5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

Strengths


Areas for Development


Please give any final comments or suggestions for [Participant Name Here]'s assessment.