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Conflict Management - Performance Management Assessment Sample #8





Performance Management System:

Performance Assessments that include Conflict Management:
Assessment 1 (5-point scale; IDP Comments)
Assessment 2 (3-point scale with Comments)
Assessment 3 (Manager Assessment; 360-Feedback)
Assessment 4 (3-point scale; Rating Limits)
Assessment 5 (3-point scale; Rating Limits)
Assessment 6 (5-point scale with Comments)
Assessment 7 (Comment Boxes Only; IDP)
Assessment 8 (Comment Boxes Only)
Assessment 9 (3-point scale with Letter Grade)
Assessment 10 (360-Feedback; Bonus/Merit Pay)
Assessment 11 (Core Values & Job Competencies)
Assessment 12 (4-point scale; 6 Comment Boxes)
Instructions:



Enter comments in each of the boxes below. Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the evaluation form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.


Competencies Included:
Conflict Management, Interpersonal Skills, Customer Focus, Teamwork, Strategic Focus, Action, Passion to Learn, Supervisory Skills, Analytical, Goals, Commitment To Result

Part 1: Skills and Accomplishments




  1. Please enter detailed information regarding the completion or current status of your goals. Be sure to cover the following points for each goal:
    1. Goal Description: Briefly describe the goal you set out to achieve. Include the objective and any specific targets or outcomes you aimed for.
    2. Completion Status: Indicate whether the goal has been fully completed, partially completed, or if it is still in progress. Specify the percentage of completion if applicable.
    3. Achievements and Outcomes: Describe any achievements or results that have come from working towards this goal. Highlight any significant milestones or successes.
    4. Challenges and Solutions: Discuss any challenges or obstacles you encountered while working towards this goal. Explain how you addressed or overcame these challenges.
    5. Learnings and Insights: Reflect on what you have learned from pursuing this goal. Share any insights or new skills you have gained through the process.
    6. Future Actions: Outline any next steps or future actions you plan to take in relation to this goal. If the goal is still in progress, provide a timeline for completion and any additional resources you might need.






  2. Please detail any professional development activities you have engaged in, such as college courses, additional training, seminars, and trade magazine readings. Include the skills or knowledge gained, how they have contributed to your role, and any future development plans or goals you have.






Part 2: Job Competencies

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Conflict Management

Identifies strategies to prevent the recurrence of issues. Explores the feasibility of alternative solutions to resolve conflicts. Persuades others to accept personal transformation. Determines who has the autonomy (authority) to make the decisions necessary to end the conflict.
How have you performed this competency and what are your plans for improvement in this area?

Interpersonal Skills

Is someone you can trust. Strives to lead by example to demonstrate the value of interpersonal relationships. Respectful of the opinions and ideas of others. Respects other members of the team/department.
How have you performed this competency and what are your plans for improvement in this area?

Customer Focus

Tailors innovative products for each customer. Consistently models positive customer service attitudes. Understands the needs of the customer. Maintains positive customer relationships.
How have you performed this competency and what are your plans for improvement in this area?

Teamwork

Encourages open communication Committed to the successful completion of team goals. Effective team player Encourages teamwork and collaboration.
How have you performed this competency and what are your plans for improvement in this area?

Strategic Focus

Makes strategic changes to stay ahead of changes in the business environment. Determines the best approach to achieving desired goals. Strategically positions resources to meet the needs of field based employees. Exploits resources and capabilities strategically to increase production and responsiveness.
How have you performed this competency and what are your plans for improvement in this area?

Action

Addresses performance issues quickly. Is not afraid to take action when necessary. Rapidly adapts to changes in the situation. Completes challenging projects successfully despite setbacks.
How have you performed this competency and what are your plans for improvement in this area?

Passion To Learn

Is open minded and curious about learning new skills. Holds self and associates accountable for goal achievement. Constantly enhances product knowledge through experimentation and play. Inspires others to learn new things.
How have you performed this competency and what are your plans for improvement in this area?

Supervisory Skills

Offers non-monetary rewards as incentives for employees. Conveys instructions, directives and guidelines to the employees. Effectively uses rewards to help motivate employees. Effectively determines which issues need immediate attention.
How have you performed this competency and what are your plans for improvement in this area?

Analytical

Identifies the root cause of a problem. Determines the relevance and accuracy of information. Ensures staff records financial transactions accurately and completely. Uses financial metrics of similar companies to estimate the value our company.
How have you performed this competency and what are your plans for improvement in this area?

Goals

Achieves goals. Makes sure that I have a clear idea of our group's goals. Goal Setting Makes sure that team members have a clear idea of our group's goals.
How have you performed this competency and what are your plans for improvement in this area?

Commitment To Result

Creates a sense of urgency among the store team members to complete activities, which drive sales. Takes immediate action toward goals. Encourages commitment in others to obtain results. Able to focus on a task even when working alone.
How have you performed this competency and what are your plans for improvement in this area?

Part 3: Final Comments

Goals for Next Year
What are your goals for the next evaluation period?


Overall Comments
What final comments do you wish to enter for your assessment?