Change - Employee Satisfaction Survey Sample #2





Surveys Measuring Change:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Change, Communication, Systems, Flexibility, Teamwork, Turnover, Resources, Wellness Program, Work/Life, Vision


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Change

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Leadership keeps a focus on where the Company needs to go
  1. My Department is able to adjust rapidly to a new way of operating
  1. My supervisor supports organizational changes.
  1. The Leadership involves employees when making significant changes
  1. Management is able to implement a vision and mission
What are your suggestions for how we can improve Change?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I feel my manager articulates ideas and emotions clearly to others
  1. My colleagues deliver influential presentations
  1. In our department, colleagues are effective in communicating thoughts and feelings to others
  1. The team leader recaps action steps from meetings to ensure clarity and execution
  1. My coworkers communicate effectively with colleagues and customers
What are your suggestions for how we can improve Communication?


Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company has an excellent employee hiring and selection system
  1. Continuity of leadership is achieved through effective succession planning
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
  1. Managers are skilled and trained in the various systems to help employees when needed
  1. Training is implemented as a coordinated part of an overall system of employee development
What are your suggestions for how we can improve Systems?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The manager has re-organized the functions in the department.
  1. My coworkers are able to change processes quickly based on the task or needs of the customer.
  1. The supervisor is flexible in considering different viewpoints.
  1. The project team is able to change the workflow as needed to facilitate changes in regulations or policies.
  1. Our department leader can easily accommodate changes in personnel of the department.
What are your suggestions for how we can improve Flexibility?


Teamwork

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Team members take the time to listen to the ideas
  1. The team is able to exercise good judgment by making sound and informed decisions
  1. Team members share resources and information with each other
  1. Our team is able to relates to all kinds of people tactfully
  1. The team leader facilitates conflict resolution discussions between individuals
What are your suggestions for how we can improve Teamwork?


Turnover

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Management helps reduce turnover.
  1. I would describe my department as toxic
  1. Employees with poor performance are terminated
  1. Some employees in my department were involuntarily terminated
  1. I sometimes feel overworked or overwhelmed in my job
What are your suggestions for how we can improve Turnover?


Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I have all the tools and equipment I need to do my job well
  1. My Supervisor is effective in maximizing the potential of others
  1. I can manage information and technical resources to achieve objectives
  1. The Company has the right people in the right places.
  1. I understand the budget process
What are your suggestions for how we can improve Resources?


Wellness Program

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I feel confident in using the wellness program
  1. The Company wellness program is easy to use
  1. The Company wellness program is personal and confidential
  1. The wellness program is convenient for me
  1. I feel the wellness program is an excellent support resource for employees
What are your suggestions for how we can improve Wellness Program?


Work/Life

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am able to turn off (or silence) my devices if I need to
  1. I am able to put in the appropriate amount of time to achieve my work goals
  1. The Company helps employees find an ideal balance between work and life responsibilities
  1. I can adjust my to-do list as needed
  1. I enjoy my career and my current job
What are your suggestions for how we can improve Work/Life?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Transforms the department's vision into a clearly defined, actionable set of goals and a comprehensive strategic plan
  1. Senior leadership defines a roadmap for realizing the organization's vision
  1. I am devoted to carrying out the strategic vision
  1. Senior leadership at the company guides employees to prioritize crucial components of the vision
  1. My manager expresses the Company vision in a way that is easily understood and adopted by employees
What are your suggestions for how we can improve Vision?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: