Change - Employee Opinion Survey Sample #9





Surveys Measuring Change:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. One of our objectives is for us all to feel that [Company] is an exceptional place to work. To gauge our progress in reaching that goal, we are asking you to take time to respond to a satisfaction survey to help us identify where we are doing well and where we have opportunities to do better together.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Change, Problem Solving, Feedback/Guidance, Performance Appraisal/Management, Equipment, Leadership, Department, Benefits, Staffing, Equality, Employee Assistance Program


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Change

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Managers are effective in addressing resistance to change
  1. My Supervisor motivates others to follow new processes
  1. The Leadership keeps a focus on where the Company needs to go
  1. The Company is pro-active in implementing changes to address challenges and opportunities
  1. My supervisor supports organizational changes.
If [Participant Name] were to make improvements in Change, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Problem Solving

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. We work together to solve problems
  1. My team works to simplify problems to make them more manageable
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
If [Participant Name] were to make improvements in Problem Solving, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Feedback/Guidance

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I actively seek feedback from colleagues and customers about my work.
  1. I am given clear instructions and objectives.
  1. I do not feel micro-managed.
  1. I receive mentoring and coaching from my superior.
  1. I receive adequate feedback and guidance.
If [Participant Name] were to make improvements in Feedback/Guidance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Performance Appraisal/Management

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I am clear about what is expected of me in my position as a result of the Performance Process
  1. The Performance Appraisal system has specific standards
  1. I trust the feedback I receive from my Supervisor
  1. The Performance Management process is effective.
  1. Expectations are clearly communicated to me
If [Participant Name] were to make improvements in Performance Appraisal/Management, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Equipment

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My supervisor is aware of all safety requirements and rules
  1. I know how to perform preventative maintenance on the equipment
  1. Employees in my department follow instructions well
  1. All employees in my department are aware of the proper safety procedures
  1. My supervisor is aware of what certifications are required for this job
If [Participant Name] were to make improvements in Equipment, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Leadership

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Leadership at the Company encourages initiative and risk taking
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. I feel confident in the Company leadership
  1. Leaders are open to feedback from multiple perspectives
  1. Leadership is able to implement ideas and suggestions.
If [Participant Name] were to make improvements in Leadership, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Department

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My department supports diversity initiatives.
  1. I think the end-of-year bonus for our department helps to ensure a high level of productivity.
  1. Our department is aligned with the overall goals of the organization.
  1. My team focuses on fixing the problem rather than finding someone to blame.
  1. Employees in my department work together to solve problems.
If [Participant Name] were to make improvements in Department, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Benefits

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I recognize my benefits are part of an employee total compensation program
  1. The Company offers better benefits than other companies
  1. The Company offers a comprehensive benefits package
  1. The benefits program meets my needs.
  1. I understand the benefits that are available.
If [Participant Name] were to make improvements in Benefits, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Staffing

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My Department has the right people in the right places
  1. My Supervisor is good at determining staffing needs
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. The Company has a good supply of emerging leaders
  1. CompanyName has the right people in the right places.
If [Participant Name] were to make improvements in Staffing, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Equality

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Employees have equal access to resources used at the Company
  1. People in our department are treated equally with regard to protected status
  1. My supervisor recognizes the benefits of diversity in the workplace
  1. Input in decision making is sought from individuals with diverse backgrounds
  1. The company is committed to building an inclusive workplace
If [Participant Name] were to make improvements in Equality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Assistance Program

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Representatives from the EAP provide good documentation and guidance.
  1. The EAP used by the company provides a broad range of counseling services.
  1. Representatives from the EAP provide followup/referral services.
  1. Employees are aware of the services offered by the EAP.
  1. The process of utilizing the Employee Assistance Program is easy to use.
If [Participant Name] were to make improvements in Employee Assistance Program, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?