Change - Employee Engagement Survey Sample #3





Surveys Measuring Change:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Change, Decision Making, Meetings, Customer Service, Pride/Loyalty, Benefits, Staffing, Resources, Pay
This survey will take approximately 15-20 minutes to complete. We valued your feedback last year and once again, we encourage you to be honest and constructive in your responses. Should you need to leave your survey before it is complete, you can access it again simply by clicking on the link provided in the introductory email you received. Please do not forward your survey link to any other email address.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Change

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. My Department is able to adjust rapidly to a new way of operating
  1. My supervisor supports organizational changes.
  1. The Company is pro-active in implementing changes to address challenges and opportunities
  1. Managers are effective in addressing resistance to change
  1. Management is able to implement a vision and mission


Decision Making

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. Employees I work with learn from previous bad decisions and rarely repeat them
  1. My coworkers are able to make effective decisions on their own.
  1. The Customer Service department responds quickly to tough "people issues" when dealing with internal or external customers
  1. I am able to make decisions quickly.
  1. People in my department evaluate relevant information before making decisions


Meetings

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. Meetings are followed up by action plans
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. The Company should offer training on how to improve meeting effectiveness
  1. I get important and useful information from meetings
  1. Meetings are a useful way for employees to work together


Customer Service

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The corporate culture emphasizes customer service
  1. Managers are focused on improving customer service
  1. Our team’s current activities reflect a strong focus on the customer
  1. My Department is committed to customer service
  1. My supervisor is focused on improving customer service.


Pride/Loyalty

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. I feel like I am able to help my department.
  1. This organization actively contributes to the community.
  1. This is the best place I have ever worked.
  1. I feel like I contribute to the Company.
  1. I am glad to be working in my department.


Benefits

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The benefits program meets my needs.
  1. I think the benefits offered by the Company meet my needs
  1. The premiums for benefits are reasonable
  1. The Company offers better benefits than other companies
  1. The Company offers a comprehensive benefits package


Staffing

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. My Supervisor is good at determining staffing needs
  1. My Department has an adequate level of staffing
  1. My Department has the right people in the right places
  1. My Supervisor is good at building a staff of creative and innovative individuals


Resources

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. My workplace is a physically comfortable place to work
  1. I understand the process of allocating fiscal resources
  1. I have all the tools and equipment I need to do my job well
  1. My workplace is well maintained and safe
  1. My Supervisor is effective in maximizing the potential of others


Pay

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. I am paid fairly
  1. I have a clear understanding of the Company pay policy
  1. My Supervisor is always trying to make sure I am fairly compensated
  1. My pay matches my job performance
  1. I am satisfied with the level of pay I receive





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: