Engagement- 360 Degree Feedback Survey Sample #6

360-Degree Assessment Survey

Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

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Engagement	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Able to make decisions that have an impact on the department.
Has work, decisions, and attitudes that are connected to the broader mission, vision, and strategic direction of the organization.
Engages with team members at a high level.
Builds trusted friendships at work that strengthen collaboration and morale.
Is committed to working for the Company.
Customer Focus	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Coaches team members to continuously improve their customer interactions.
Consistently meets customer's needs.
Helps customers to feel satisfied with our work/services.
Builds long term relationships with customers.
Has received good feedback from customers.
Emotional Intelligence	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Is able to manage their own emotions.
Accurately perceives the emotional reactions of others.
Is able to control their own emotions.
Is able to express themselves clearly.
Is attentive to emotional cues and interprets others' feelings correctly.
Managing Performance	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Holds the team accountable for meeting objectives.
Requires employees to participate in additional job training as part of a remediation program.
Clearly articulates the performance requirements for the position.
Uses timely and appropriate corrective/disciplinary actions.
Ensures the eligibility of the proposed award recipient.
Administrative Skill	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Implements automated or manual records management procedures/systems.
Inventories and documents current supplies and resources.
Reads and understands information and ideas presented in writing.
Screens calls.
Researches travel options finding the most cost-effective or time-efficient transportation methods, such as flights, trains, or car rentals.
Quality	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Is innovative and creative in response to issues involving quality of the products.
Addresses barriers to successfully implementing quality standards.
Encourages others to produce the highest quality work products.
Ensures the hiring of employees that have a quality focus.
Leads by example showing others how to achieve high quality.
Self Management	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Steps away from a situation to process appropriate response.
Does not allow own emotions to interfere with the performance of others.
Deals with conflict by controlling own emotions by listening, being flexible, and sincere in responding.
Uses patience and self-control in working with customers and associates.
Sets an example for associates during stressful periods by maintaining a positive, can-do attitude.
Regulatory/Compliance	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Effectively manages a department of compliance officers.
Performs regulatory risk management to manage the risks of compliance (or non-compliance).
Appoints a supervisory committee to ensure effective oversight of the organization.
Familiar with EEOC, FLSA, OSHA and ERISA acts/standards.
Maintains a compliance data recordkeeping system.
Strategic Insight	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Recognizes the needs of customers.
Lets employees know how their roles contribute toward the achievement of strategic company objectives.
Develops a strategic vision for the future.
Uses knowledge, benchmarking and performance metrics to evaluate strategic effectiveness and identify areas for improvement.
Formulates policies and strategies for addressing the Company's important challenges.

46. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
47. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
48. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
49. Additional comments, if any for [Participant Name Here]'s assessment.