Engagement- 360 Degree Feedback Survey Sample #10

360 Feedback Survey

Instructions

We appreciate you taking the time to provide valuable feedback for the individual mentioned above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Your insights are crucial in offering a comprehensive evaluation. Please rate each item using the scale provided. If you find that you do not have sufficient first-hand knowledge to rate a particular item, select the Not Applicable option.

In addition to the ratings, we encourage you to include comments where possible. These comments are particularly useful when you give a very high or very low rating, as they provide context and clarity regarding your assessment. Explaining your reasons in the comment section helps ensure that your feedback is constructive and actionable.

Your responses, combined with feedback from other contributors, will be compiled and presented to the individual. This collective feedback aims to support their continuous growth and development by highlighting strengths and identifying areas for improvement. Your thoughtful participation is essential in helping them achieve their full potential.

You can save your progress on partially completed forms by clicking the Save/Still Working button located at the bottom of the page. This allows you to come back at a later time to finish or make any necessary edits to the form. When you return, your previously saved responses will automatically be displayed, allowing you to seamlessly continue where you left off. When you have completed filling out the form and are confident that no further changes are needed, please click the Complete button.

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Engagement

• Has a significant impact on the department.
• Provides employees with support.
• Gives feedback that helps employees improve immediately, not just during annual reviews.
• Creates effective and impactful teams.
• Supports employees when they have to make decisions on the job.

If [Participant Name] were to make improvements in Engagement, what are your suggestions for how he/she can improve this?

Customer Focus

• Delivers customized solutions for each customer.
• Turns recurring customer complaints into actionable improvements.
• Focuses on providing excellent customer service.
• Is friendly and courteous.
• Identifies emerging customer trends and adjusts team priorities accordingly.

If [Participant Name] were to make improvements in Customer Focus, what are your suggestions for how he/she can improve this?

Partnering/Networking

• Supports and encourages relationships that are created by diverse team members.
• Forms strong relationships with customers.
• Synchronizes efforts, processes, and resources with partners to enhance strategic opportunities.
• Creates an environment that supports information exchange.
• Engages with partners that offer complementary services and competencies.

If [Participant Name] were to make improvements in Partnering/Networking, what are your suggestions for how he/she can improve this?

Negotiation

• Clearly explains the issues and interests at the start of negotiations.
• Establishes a protocol/structure at the beginning of the negotiations for the development of issues.
• Is aware of what problems need to be solved.
• Resolves difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
• Changes communication styles to meet the listener's needs.

If [Participant Name] were to make improvements in Negotiation, what are your suggestions for how he/she can improve this?

Others

• Respects the opinions of other employees.
• Consistently demonstrates ability and willingness to trust others.
• Works across boundaries within the organization.
• Constructively receives criticism and suggestions from others.
• Forms working relationships with employees from other departments.

If [Participant Name] were to make improvements in Others, what are your suggestions for how he/she can improve this?

Overall, please rate the effectiveness of [Participant Name Here].

5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

Strengths


Areas for Development


Please give any final comments or suggestions for [Participant Name Here]'s assessment.