Resources - Employee Opinion Survey Sample #10

Surveys Measuring Resources:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:

Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


  • I have all the tools and equipment I need to do my job well
  • My workplace is a physically comfortable place to work
  • My Supervisor is effective in maximizing the potential of others
  • The Company has the right people in the right places.
  • I understand the budget process
If the Company were to make improvements in Resources, what are your suggestions for how we can improve this?

Customer Service

  • The training I receive reinforces customer focus
  • Service is responsive and meets the needs of customers
  • The corporate culture emphasizes customer service
  • Managers are focused on improving customer service
  • My supervisor is focused on improving customer service.
If the Company were to make improvements in Customer Service, what are your suggestions for how we can improve this?


  • There is a sense of pride in working for the Company
  • I am fully committed to a long-term career with CompanyName.
  • Employees in my department are committed to the Company and want to remain here
  • Employees are committed to improving quality of services
  • Employees in my department enjoy working together
If the Company were to make improvements in Commitment, what are your suggestions for how we can improve this?


  • I do not feel micro-managed.
  • I have a good relationship with my supervisor.
  • I trust the feedback I receive from My Supervisor
  • I am treated fairly by My Supervisor.
  • I receive adequate supervision
If the Company were to make improvements in Supervision, what are your suggestions for how we can improve this?

Business Focus

  • The Leadership is effective in allocating financial resources
  • The Company engages in various initiatives to focus on its business strategy
  • My Co-Workers understand their job roles and functions and how they contribute to the success of the company
  • The Company seeks to take advantage of opportunities
  • The Leadership understands the different business climates in which the Company operates
If the Company were to make improvements in Business Focus, what are your suggestions for how we can improve this?

Employee Relations

  • Human Resources helps me when I have a personnel problem.
  • I am comfortable going to Human Resources when I have about a problem or issue
  • Managers are willing to delegate responsibilities to employees
  • In this company, administrators appreciate the work of their staff
  • The processes used for hiring and promotions are fair
If the Company were to make improvements in Employee Relations, what are your suggestions for how we can improve this?