Surveys Measuring Resources:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)

Dear Employee:

Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Competencies Included:
Resources, Customer Service, Commitment, Supervision, Business Focus, Employee Relations

Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Resources

I understand the process of allocating fiscal resources
My workplace is well maintained and safe
I can manage information and technical resources to achieve objectives
I have all the tools and equipment I need to do my job well
I understand the budget process

If the Company were to make improvements in Resources, what are your suggestions for how we can improve this?

Customer Service

Managers are focused on improving customer service
My Department is committed to customer service
My supervisor is focused on improving customer service.
The corporate culture emphasizes customer service
I understand the relationship between my service to internal/external customers and Company's success.

If the Company were to make improvements in Customer Service, what are your suggestions for how we can improve this?

Commitment

There is a sense of pride in working for the Company
Employees in my department are committed to the Company and want to remain here
My co-workers are committed to the success of the Company
Employees are committed to improving quality of services
I am fully committed to a long-term career with CompanyName.

If the Company were to make improvements in Commitment, what are your suggestions for how we can improve this?

Supervision

Supervisors complete assessments in a timely manner
Assignments are delegated to employees according to seniority
I feel supervisors demonstrate empathy, respect, and openness to employees
I feel supervisors facilitate open communication between employees
Supervisors meet with employees at the end of the job to debrief them

If the Company were to make improvements in Supervision, what are your suggestions for how we can improve this?

Business Focus

The Company seeks to take advantage of opportunities
Strategic planning helps develop new business opportunities
The Company engages in various initiatives to focus on its business strategy
My Co-Workers understand their job roles and functions and how they contribute to the success of the company
The Leadership is effective in allocating financial resources

If the Company were to make improvements in Business Focus, what are your suggestions for how we can improve this?

Employee Relations

The processes used for hiring and promotions are fair
Employees are viewed as a valuable asset at the Company
Labor and Management meet regularly to discuss important issues
Administrators here in Company value the work of support staff
There is mutual trust between Labor and Management

If the Company were to make improvements in Employee Relations, what are your suggestions for how we can improve this?