Human Resources - Employee Opinion Survey Sample #1





Measuring Human Resources:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Opinion Survey. We recognize that our employees are our biggest asset and we are committed to continuing to ensure that the [Company] is considered a great place to work. We would like to hear from you as your opinions will help to guide our objectives.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Human Resources, Hiring, Facilities, Equality, Management, Planning, Customer Service, Professionalism, Teamwork


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Human Resources

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Information from Human Resources is informative, relevant/timely and consistent.
  1. The HR department handles questions and issues fairly.
  1. The Human Resources staff is accessible and responsive when I need assistance.
  1. I have confidence in the HR department to resolve payroll and benefit issues.
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
If [Participant Name] were to make improvements in Human Resources, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Hiring

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. The hiring process is fair and unbiased
  1. My department has adequate levels of staffing.
  1. Managers follow the hiring procedures
  1. The hiring process is efficient and easy to follow
  1. The hiring procedures consistently hire excellent candidates
If [Participant Name] were to make improvements in Hiring, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Facilities

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. I am aware of the procedures I need to take to evacuate the building in case of a fire or natural disaster
  1. The Facilities department responses to my requests
  1. I have easy access to the different offices and meeting rooms
  1. The Facilities department is responsive when I make requests to fixing equipment and/or office space
  1. The Company offers excellent parking facilities
If [Participant Name] were to make improvements in Facilities, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Equality

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Employees are regularly trained to recognize and reduce inequality in the workplace
  1. Employees are treated with respect regardless of their positions/jobs.
  1. There is open communication in my department to address issues of inequality
  1. People in our department are treated equally with regard to protected status
  1. Our department implements practices that help to improve equality in the workplace
If [Participant Name] were to make improvements in Equality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Management

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. I am supported in my growth and development as a manager.
  1. I have enough resources and support to adequately manage my department.
  1. Managers are held accountable for achieving results
  1. My Manager sets a good example
  1. The managers involve us in decisions affecting our work
If [Participant Name] were to make improvements in Management, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Planning

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Leadership develops and implements contingency plans as needed
  1. The team leader identifies what must be accomplished for successful completion of project
  1. My manager ensures everyone in the department is onboard with the current plan
  1. Our organization has implemented a strategic plan for our future
  1. I am effective in using logistics planning to reduce supply delays
If [Participant Name] were to make improvements in Planning, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. My supervisor is focused on improving customer service.
  1. The corporate culture emphasizes customer service
  1. My Department is committed to customer service
  1. Service is responsive and meets the needs of customers
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Professionalism

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Employees maintain an appropriate appearance
  1. Employees do not leave work early
  1. Employees pay attention to the speaker in meetings
  1. Employees treat each other with courtesy and respect
  1. Politics and gossip do not play a major role at the Company
If [Participant Name] were to make improvements in Professionalism, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Teamwork

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Employees communicate well with team members
  1. Team members demonstrate an understanding of other member's viewpoints
  1. My coworkers appreciate the input from other team members
  1. Our supervisor communicates a clear message that teamwork and collaboration are expected
  1. The leadership team helps identify new opportunities for the department to explore
If [Participant Name] were to make improvements in Teamwork, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?




  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: