Surveys Measuring Human Resources:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)

Dear Employee:

Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Competencies Included:
Human Resources, Reorganization, Employee Assistance Program, Job Satisfaction, Customer Service, Pride/Loyalty

Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Human Resources

Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
Information from Human Resources is informative, relevant/timely and consistent.
The HR department handles questions and issues fairly.
The HR department has communicated benefit updates and changes regularly and clearly.
Human Resources treats all employees with courtesy and respect.

If the Company were to make improvements in Human Resources, what are your suggestions for how we can improve this?

Reorganization

I know who I report to and what they expect of me
The reorganization was implemented smoothly
The reorganization was effective
Unnecessary and duplicated job roles were eliminated by the recent reorganization.
The reorganization has strengthened our position as a company.

If the Company were to make improvements in Reorganization, what are your suggestions for how we can improve this?

Employee Assistance Program

The EAP provides a wide array of services to meet my needs
EAP providers/practitioners have good credentials for the services they are providing.
The EAP used provides confidential counseling services to both the employee and family members.
I feel the EAP provides confidential services.
I am satisfied with the confidentiality of information that I provide to the EAP practitioners.

If the Company were to make improvements in Employee Assistance Program, what are your suggestions for how we can improve this?

Job Satisfaction

I feel satisfied at the Company
I enjoy working at the Company
The people in my department feel good about coming to work
I am proud to tell others I work for the Company
I receive a lot of satisfaction from my job

If the Company were to make improvements in Job Satisfaction, what are your suggestions for how we can improve this?

Customer Service

Managers are focused on improving customer service
I understand the relationship between my service to internal/external customers and Company's success.
The corporate culture emphasizes customer service
Service is responsive and meets the needs of customers
The training I receive reinforces customer focus

If the Company were to make improvements in Customer Service, what are your suggestions for how we can improve this?

Pride/Loyalty

I feel like I contribute to the Company.
I am glad to be working in my department.
This organization actively contributes to the community.
The Company is a good employer to work for.
This is the best place I have ever worked.

If the Company were to make improvements in Pride/Loyalty, what are your suggestions for how we can improve this?