Human Resources - Employee Opinion Survey Sample #10





Surveys Measuring Human Resources:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Competencies Included:
Human Resources, Reorganization, Employee Assistance Program, Job Satisfaction, Customer Service, Pride/Loyalty


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Human Resources

  • Human Resources treats all employees with courtesy and respect.
  • Information from Human Resources is informative, relevant/timely and consistent.
  • The HR department handles questions and issues fairly.
  • CompanyName has adequate HR staff and resources to meet the company's needs.
  • The Human Resources staff is accessible and responsive when I need assistance.
If the Company were to make improvements in Human Resources, what are your suggestions for how we can improve this?

Reorganization

  • Leadership exercises good judgment in setting the structure for the organization
  • Management has clearly explained the purpose for the reorganization.
  • The reorganization was implemented smoothly
  • I have received frequent and clear communication during this process.
  • I am clear on who my key customers are and the service I need to provide them
If the Company were to make improvements in Reorganization, what are your suggestions for how we can improve this?

Employee Assistance Program

  • The process of utilizing the Employee Assistance Program is easy to use.
  • There is adequate training and orientation provided to the managers and supervisors regarding the EAP.
  • The EAP used by the Company helps improve job performance.
  • Educational seminars and workshops provided through the EAP are benefitial to me.
  • Representatives from the EAP provide good documentation and guidance.
If the Company were to make improvements in Employee Assistance Program, what are your suggestions for how we can improve this?

Job Satisfaction

  • I am proud to tell others I work for the Company
  • I enjoy working at the Company
  • Considering everything, I am satisfied at this Company
  • I receive a lot of satisfaction from my job
  • My job is rewarding
If the Company were to make improvements in Job Satisfaction, what are your suggestions for how we can improve this?

Customer Service

  • I understand the relationship between my service to internal/external customers and Company's success.
  • The training I receive reinforces customer focus
  • The corporate culture emphasizes customer service
  • My Department is committed to customer service
  • My supervisor is focused on improving customer service.
If the Company were to make improvements in Customer Service, what are your suggestions for how we can improve this?

Pride/Loyalty

  • The Company is a good employer to work for.
  • I am glad I chose to work at this Company.
  • I am glad to be working in my department.
  • I feel like I contribute to the Company.
  • This organization actively contributes to the community.
If the Company were to make improvements in Pride/Loyalty, what are your suggestions for how we can improve this?