Employee Relations - Employee Satisfaction Survey Sample #2





Surveys Measuring Employee Relations:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Employee Relations, Job Content and Design, Safety, Customer Service, Adaptability, Information Technology/IT


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Employee Relations

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company is committed to treating employees fairly
  1. Managers work to obtain win-win resolutions
  1. Administrators here in Company value the work of support staff
  1. Managers entrust employees with important responsibilities
  1. Labor and Management work together to achieve the Company vision
What are your suggestions for how we can improve Employee Relations?


Job Content and Design

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My job description accurately reflects what I do on a daily basis
  1. I am clear about the expectations of my role.
  1. The job re-classification process is simple and efficient
  1. I can make positive suggestions and improve how the Company operates
  1. My job makes good use of my skills and abilities
What are your suggestions for how we can improve Job Content and Design?


Safety

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers pay attention to workplace safety
  1. Managers regularly meet with employees to discuss safety issues
  1. The safety and health conditions where I work are good
  1. My manager does not compromise on safety
  1. I know what to do in an emergency situation
What are your suggestions for how we can improve Safety?


Customer Service

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers are focused on improving customer service
  1. My Department is committed to customer service
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. The training I receive reinforces customer focus
  1. Service is responsive and meets the needs of customers
What are your suggestions for how we can improve Customer Service?


Adaptability

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am proactive and take steps to prepare for changes in the workplace
  1. Colleagues are flexible and adaptable when presented with new work processes and procedures
  1. Coworkers are able to quickly learn new ways of performing the job
  1. My manager adapts to new and innovative ways of addressing problems
  1. I feel that I am able to performs a wide range of tasks, respond to changes in direction and priorities and accept new challenges, responsibilities, and assignments
What are your suggestions for how we can improve Adaptability?


Information Technology/IT

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Information Technology staff at this Company are easy to approach with a work related problem.
  1. The training seminars offered by the IT Department are relevant and informative.
  1. IT staff are knowledgeable about the software and equipment we use.
  1. The IT Department keeps us informed of major changes to the software applications being used.
  1. The IT Department knows how to repair the equipment in our department.
What are your suggestions for how we can improve Information Technology/IT?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: