Employee Assistance - Employee Opinion Survey Sample #12

Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Employee Assistance Program

• EAP providers/practitioners have good credentials for the services they are providing.
• Representatives from the EAP provide followup/referral services.
• The EAP used provides confidential counseling services to both the employee and family members.
• The EAP is convenient for me
• EAP counseling staff are very professional.

Strongly Disagree		Neutral Opinion		Strongly Agree
Click this box to make your rating

Comments:

Customer Service

• My supervisor is focused on improving customer service.
• My Department is committed to customer service
• Managers are focused on improving customer service
• Our team’s current activities reflect a strong focus on the customer
• The training I receive reinforces customer focus

Strongly Disagree		Neutral Opinion		Strongly Agree
Click this box to make your rating

Comments:

Commitment

• I would recommend working at the Company to my friends
• Employees in my department are committed to the Company and want to remain here
• I would recommend the Company as a great place to work
• My co-workers are committed to the success of the Company
• There is a sense of pride in working for the Company

Strongly Disagree		Neutral Opinion		Strongly Agree
Click this box to make your rating

Comments:

Global

• Cultural differences are easily overcome
• The Company understands the geo-political business environment
• The Company effectively recruits employees with a global perspective
• The Company is effective in focusing on the Global marketplace
• The Company is effective in marketing and distributing its products globally

Strongly Disagree		Neutral Opinion		Strongly Agree
Click this box to make your rating

Comments:

Management

• The managers involve us in decisions affecting our work
• Managers establish responsibility and accountability among employees
• Managers encourage initiative
• My Manager sets a good example
• I am supported in my growth and development as a manager.

Strongly Disagree		Neutral Opinion		Strongly Agree
Click this box to make your rating

Comments:

On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?

-Excellent -Good -Average -Poor

Would you refer others who are seeking employment to [Company]?
Yes No

Please provide explanation:


If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?



What changes do you see [Company] making in order to raise the standards?


I feel good about my continued employment with [Company].
Yes No

If no, please provide explanation:



What do you like best about working for [Company]?


What do you like least about working for [Company]? How could it be improved?

Use the space below to enter any final comments you would like to be noted: