hr-survey.com

Employee Assistance - Employee Opinion Survey Sample #11





Questionnaires Measuring Employee Assistance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Employee Assistance Program, Decision Making, Customer Service, Resourcefulness, Department


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
Would you like to edit this survey? Click here to begin.


Employee Assistance Program

What does Employee Assistance Program mean?
It means that ...
  • EAP staff are available for consultation within a few days after initial request.
  • Educational seminars and workshops provided through the EAP are benefitial to me.
  • The Employee Assistance Program provides services that I need.
  • EAP counseling staff are very professional.
  • EAP providers/practitioners have good credentials for the services they are providing.

To what extent does our company exhibit Employee Assistance Program?
Select from one of the ratings below.

Decision Making

What does Decision Making mean?
It means that ...
  • Our department makes decisions that are based on available facts, existing constraints, and probable outcomes
  • The team leader makes decisions that positively impact team/departmental performance
  • My coworkers are able to make effective decisions on their own.
  • Employee opinions are valued
  • My manager determines the costs and potential benefits of decisions

To what extent does our company exhibit Decision Making?
Select from one of the ratings below.

Customer Service

What does Customer Service mean?
It means that ...
  • Managers are focused on improving customer service
  • The training I receive reinforces customer focus
  • My Department is committed to customer service
  • Service is responsive and meets the needs of customers
  • I understand the relationship between my service to internal/external customers and Company's success.

To what extent does our company exhibit Customer Service?
Select from one of the ratings below.

Resourcefulness

What does Resourcefulness mean?
It means that ...
  • Our department uses analytics when making decisions
  • My Supervisor wants employees to use the supplies wisely
  • The company offers bonuses to those who can help improve the bottom line
  • Efficiency is rewarded
  • There are incentives/rewards for working efficiently

To what extent does our company exhibit Resourcefulness?
Select from one of the ratings below.

Department

What does Department mean?
It means that ...
  • My coworkers are productive and produce quality work.
  • Conditions in my work area allow me to be highly productive.
  • Employees communicate freely within our department.
  • Collaboration is encouraged in our department.
  • Customer service is important to employees in my department.

To what extent does our company exhibit Department?
Select from one of the ratings below.

On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?







Would you refer others who are seeking employment to [Company]?


Please provide explanation:

If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?


What changes do you see [Company] making in order to raise the standards?

I feel good about my continued employment with [Company].


If no, please provide explanation:


What do you like best about working for [Company]?

What do you like least about working for [Company]? How could it be improved?
Use the space below to enter any final comments you would like to be noted: