Employee Assistance - Employee Opinion Survey Sample #11





Questionnaires Measuring Employee Assistance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Employee Assistance Program, Decision Making, Customer Service, Resourcefulness, Department


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Employee Assistance Program

What does Employee Assistance Program mean?
It means that ...
  • The Company EAP is confidential
  • There is one-on-one counseling services provided by professionals.
  • The EAP providers follow up with employees who are absent from work.
  • EAP practitioners are flexible in scheduling appointments.
  • Employees are aware of the EAP.

To what extent does our company exhibit Employee Assistance Program?
Select from one of the ratings below.

Decision Making

What does Decision Making mean?
It means that ...
  • Decisions are usually made with input from multiple individuals
  • My manager takes decisive action to address problems
  • My supervisor remains calm when making important or difficult decisions.
  • My coworkers examine relevant factors needed to make a decision
  • Our department makes good decisions regarding the allocation of limited resources

To what extent does our company exhibit Decision Making?
Select from one of the ratings below.

Customer Service

What does Customer Service mean?
It means that ...
  • Our team’s current activities reflect a strong focus on the customer
  • My supervisor is focused on improving customer service.
  • The training I receive reinforces customer focus
  • My Department is committed to customer service
  • I understand the relationship between my service to internal/external customers and Company's success.

To what extent does our company exhibit Customer Service?
Select from one of the ratings below.

Resourcefulness

What does Resourcefulness mean?
It means that ...
  • The Company makes sure employees have information and data as needed
  • My Supervisor wants employees to use the supplies wisely
  • Employees in my department take the initiative to address problems immediately
  • We are able to get the most out of the limited resources we have available
  • We are encouraged to take advantage of training inhouse and outside the company to improve our skill levels

To what extent does our company exhibit Resourcefulness?
Select from one of the ratings below.

Department

What does Department mean?
It means that ...
  • Employees in the ____ department treat each other with respect.
  • Employees work well with each other in the department.
  • The department manager keeps us informed of the goals for the department.
  • In our department, we work together to do get the job done.
  • Employees in my department work well together to solve problems.

To what extent does our company exhibit Department?
Select from one of the ratings below.

On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?







Would you refer others who are seeking employment to [Company]?


Please provide explanation:

If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?


What changes do you see [Company] making in order to raise the standards?

I feel good about my continued employment with [Company].


If no, please provide explanation:


What do you like best about working for [Company]?

What do you like least about working for [Company]? How could it be improved?
Use the space below to enter any final comments you would like to be noted: