hr-survey.com

Turnover - Employee Opinion Survey Sample #9





Measuring Turnover:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. One of our objectives is for us all to feel that [Company] is an exceptional place to work. To gauge our progress in reaching that goal, we are asking you to take time to respond to a satisfaction survey to help us identify where we are doing well and where we have opportunities to do better together.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Turnover, Work/Life, Performance Appraisal/Management, Customer Service, Commitment, Facilities, Resources, Adaptability


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Turnover

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Opportunities for advancement at CompanyName help reduce turnover.
  1. The benefits package provided by CompanyName helps reduce turnover.
  1. Management helps reduce turnover.
  1. Our department is able to attract and retain excellent employees
  1. The level of benefits offered by the Company helps to reduce turnover
If [Participant Name] were to make improvements in Turnover, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Work/Life

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My work schedule is flexible enough to meet my needs
  1. I can take time off to handle personal commitments.
  1. The Company helps employees find an ideal balance between work and life responsibilities
  1. I can adjust my work schedule if needed
  1. I am able to balance work and my personal life.
If [Participant Name] were to make improvements in Work/Life, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Performance Appraisal/Management

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The Performance Appraisal system has specific standards
  1. I trust the feedback I receive from my Supervisor
  1. The Performance Management process is effective.
  1. My Supervisor is honest and fair in my performance review
  1. Pay raises are linked to performance evaluations
If [Participant Name] were to make improvements in Performance Appraisal/Management, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My Department is committed to customer service
  1. The training I receive reinforces customer focus
  1. The corporate culture emphasizes customer service
  1. Our team’s current activities reflect a strong focus on the customer
  1. Managers are focused on improving customer service
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Commitment

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I would recommend the Company as a great place to work
  1. I am fully committed to a long-term career with CompanyName.
  1. Employees in my department are committed to the Company and want to remain here
  1. There is a sense of pride in working for the Company
  1. Employees are committed to improving quality of services
If [Participant Name] were to make improvements in Commitment, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Facilities

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I am aware of the procedures I need to take to evacuate the building in case of a fire or natural disaster
  1. The Facilities department responses to my requests
  1. The building I work in is well maintained
  1. The Company offers excellent parking facilities
  1. The Facilities department is responsive when I make requests to fixing equipment and/or office space
If [Participant Name] were to make improvements in Facilities, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resources

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My workplace is a physically comfortable place to work
  1. My Supervisor is effective in maximizing the potential of others
  1. I understand the budget process
  1. I can manage information and technical resources to achieve objectives
  1. My workplace is well maintained and safe
If [Participant Name] were to make improvements in Resources, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Adaptability

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The Company is willing to accept change
  1. My Department is open to doing things a new way
  1. The Company supports my needs to adapt to a changing work environment
  1. I am continuously learning and trying to improve myself
  1. My Department is able to adapt to new environments and market factors
If [Participant Name] were to make improvements in Adaptability, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?