Mediation- 360 Degree Feedback Survey Sample #9

360 Feedback Survey

Instructions

We appreciate you taking the time to provide valuable feedback for the individual mentioned above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Your insights are crucial in offering a comprehensive evaluation. Please rate each item using the scale provided. If you find that you do not have sufficient first-hand knowledge to rate a particular item, select the Not Applicable option.

In addition to the ratings, we encourage you to include comments where possible. These comments are particularly useful when you give a very high or very low rating, as they provide context and clarity regarding your assessment. Explaining your reasons in the comment section helps ensure that your feedback is constructive and actionable.

Your responses, combined with feedback from other contributors, will be compiled and presented to the individual. This collective feedback aims to support their continuous growth and development by highlighting strengths and identifying areas for improvement. Your thoughtful participation is essential in helping them achieve their full potential.

You can save your progress on partially completed forms by clicking the Save/Still Working button located at the bottom of the page. This allows you to come back at a later time to finish or make any necessary edits to the form. When you return, your previously saved responses will automatically be displayed, allowing you to seamlessly continue where you left off. When you have completed filling out the form and are confident that no further changes are needed, please click the Complete button.

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Mediation	Definite Strength	Meets Standards	Needs Development	N/A
Uses open-ended and targeted questions to elicit relevant facts, perspectives, and interests.
Assesses readiness and willingness of parties to engage in mediation before proceeding.
Engages parties in co-designing the mediation process to foster ownership and trust.
Demonstrates empathy without taking sides, validating emotions while maintaining neutrality.
Facilitates reaching agreement between the two parties.
Negotiation	Definite Strength	Meets Standards	Needs Development	N/A
Bases arguments on objective standards or criteria, such as market value, legal standards, or expert opinions.
Is able to decline bad ideas to avoid making poor decisions.
Adjusts methods to suit the current situation.
Is aware of potential emotional triggers that could negatively impact the negotiations.
Stays composed and counters aggressive negotiation tactics by reframing unreasonable proposals or actions.
Critical Thinking	Definite Strength	Meets Standards	Needs Development	N/A
Challenges the taken-for-granted assumptions and generalizations.
Builds logical arguments that connect evidence to outcomes.
Confronts problems, decides on a course of action, and implements the correct solutions.
Avoids jumping to conclusions by examining alternative explanations.
Applies consistent criteria across alternatives to ensure fairness and transparency.
Customer Focus	Definite Strength	Meets Standards	Needs Development	N/A
Develops good rapport and trust with the customer.
Is competent in handling customer cases.
Creates an environment that enables customers to receive excellent service.
Systematically gathers and analyzes customer feedback to identify service gaps or improvement areas.
Monitors competitor offerings to anticipate shifts in customer expectations and preferences.
Client Focus	Definite Strength	Meets Standards	Needs Development	N/A
Is committed to the client's success.
Ensures clients are comfortable with the services provided.
Focuses on the unique needs of each client.
Is consistent in services provided to clients.
Builds long term relationships with clients.
Adaptability	Definite Strength	Meets Standards	Needs Development	N/A
Embraces change and fosters an open-minded environment.
Is good at managing the unexpected.
Confronts unexpected changes by remaining flexible and adaptable.
Able to work within uncertain environments.
Adapts to work successfully in a wide variety of situations and with a variety of coworkers.
Leadership	Definite Strength	Meets Standards	Needs Development	N/A
Expects continuous learning, skill-building, and professional growth from employees.
Encourages mentoring relationships.
Encourages employees to ask questions and engage in dialogue about feedback.
Rewards employees for innovation and calculated risk taking
Pays attention to and conveys understanding of the comments and questions of others.
Innovation	Definite Strength	Meets Standards	Needs Development	N/A
Serves as an effective innovative champion.
Enhances the feasibility and impact of new ideas through careful analysis and iterative improvements.
Focuses the team on important innovations.
Plays a pivotal role in fostering an environment where radical innovation can flourish and lead to major breakthroughs.
Modifies innovative initiatives to capitalize on strengths and mitigate potential risks.
Change Management	Definite Strength	Meets Standards	Needs Development	N/A
Monitors the change process.
Assesses market trends to determine the changes needed to maintain profitability.
Assists others in understanding changes to the organization.
Evaluates the effectiveness of changes.
Is aware of changes in customer needs/demands.

46. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
47. Strengths
    
    
    
48. Areas for Development
    
    
    
49. Please give any final comments or suggestions for [Participant Name Here]'s assessment.