Survey Questions: Feedback
Definition: Feedback is a structured and continuous process where individuals provide specific, balanced, and constructive insights based on observable behaviors to improve performance and promote learning. By fostering a culture of openness, active listening, and accountability, employees and leaders engage in meaningful exchanges that enhance decision-making, professional development, and operational effectiveness. Through timely assessments, coaching, and diverse perspectives, organizations cultivate an environment of trust, integrity, and support, ensuring feedback drives growth and long-term success.
Giving Feedback
Specific
- My team assesses job performance against set objectives and benchmarks, pinpointing opportunities for enhancement.
- My manager focuses on specific behaviors or actions rather than general comments.
- The project leader provides clear and specific feedback based on observable behaviors.
- My supervisor bases feedback on observable/observed behaviors or specific instances.
- My manager bases feedback on observable facts and behaviors, not personal opinions or emotions.
Constructive
- The project leader enables employees to improve performance by providing feedback.
- Supervisors provide constructive feedback geared towards helping employees grow and develop their skills.
- My supervisor helps individuals reflect on their experiences and learn from their mistakes.
- My manager addresses specific actions or behaviors, rather than making it about the person's character.
- Our department delivers feedback in a respectful and supportive manner.
- My manager clarifies what is expected in terms of performance and behavior.
- My division improves employees on an ongoing basis through constructive feedback.
- The project lead shares past experiences with others as learning opportunities.
Feedback to Improve Performance
- My manager provides actionable suggestions and support for improvement.
- Our department fosters a sense of accountability in performance.
- Leaders recognize and reinforce positive behaviors and achievements as positive reinforcement.
- The team leader addresses specific issues and provides constructive advice, feedback, and helps individuals improve their performance.
- My supervisor recognizes my strengths and identifies areas where improvement is needed.
- The company provides feedback to help employees reorient their behaviors to improve performance.
Timely
- My supervisor provides frequent and effective feedback to subordinates.
- Our team adheres to all deadlines in the on-line feedback process.
- The project leader provides feedback as soon after the event as possible.
- Supervisors provide feedback in a timely manner to help employees understand their strengths and areas for improvement while the events are still fresh in their minds.
- My supervisor completes assessment forms in a timely manner.
Balanced
- My manager begins feedback with what the recipient is doing well to set a positive tone that helps them feel valued.
- Managers include both positive feedback and areas for improvement.
- The project manager acknowledges both strengths and areas for improvement.
- My supervisor provides feedback to others that includes both their strengths and weaknesses.
- The team leader offers both positive and negative feedback to provide a well rounded assessment of the individual.
Objective and Fair
- Our department evaluates work performance against established goals and standards, identifying areas where improvements can be made.
- My supervisor invites the recipient to share their perspective and ask questions.
- My manager focuses constructive criticism on specific behaviors or outcomes rather than personal attributes.
- The project manager ensures that the feedback is related to the recipient's role and responsibilities.
- My department leverages feedback from multiple sources to offer a comprehensive perspective on the employee.
Receiving Feedback
Seeks FeedbackSeeks Feedback focuses on actively requesting feedback from a broad range of individuals to gain diverse insights for decision-making and personal development. This dimension highlights openness to constructive criticism, engaging with various stakeholders, and ensuring feedback is consistently sought to refine performance. It prioritizes initiative and learning, reinforcing the value of proactively gathering perspectives.
- Colleagues seek feedback from team members, senior leaders, and external stakeholders to gain diverse perspectives and insights that inform decision-making and strategy.
- My manager seeks input from team members, senior leaders, and external stakeholders to harness diverse perspectives and insights for informed decision-making and strategic planning.
- My manager seeks feedback from others.
- The department head seeks a more comprehensive understanding of abilities and identifies specific areas for improvement.
- Employees are not embarrassed to ask for an opinion.
- My supervisor seeks out constructive criticism and praise from colleagues, supervisors, and team members.
- My supervisor seeks feedback to enhance performance.
- Our team solicits feedback from others.
- My supervisor seeks input from others, asking for their perspectives and suggestions on how to improve.
- My supervisor seeks feedback from team members, senior leaders, and external stakeholders.
Welcomes FeedbackWelcomes Feedback emphasizes actively embracing feedback with a positive mindset and using it as a tool for self-reflection and growth. This dimension centers on viewing feedback as an opportunity to improve, recognizing its value in professional development, and fostering self-awareness. It prioritizes enthusiasm and growth, ensuring individuals seek out and integrate feedback as part of their continuous learning journey.
- Associates welcome feedback as a catalyst for self-reflection and development.
- Coworkers in my department embrace feedback to help to build self-awareness.
- Associates embrace feedback from others on their own strengths and shortcomings.
- Employees in my department welcome feedback from others about strengths and areas for improvement.
- Employees welcome feedback as a valuable experience.
- Team members embrace feedback with a growth mindset.
Diversity of Perspectives
- Managers gather and integrate feedback from diverse sources.
- Senior executives seek input from diverse sources to ensure all perspectives are acknowledged and different viewpoints are taken into account.
- Colleagues involve external stakeholders, such as customers, partners, and industry experts, to bring in fresh perspectives and innovative ideas.
- My team seeks and incorporates feedback from various sources.
- Colleagues gather input from team members, senior leaders, and external stakeholders to obtain varied perspectives and insights that guide decision-making and strategy.
- Coworkers seek out different perspectives on important issues.
- Our department seeks contributions from diverse sources to ensure all voices are valued and different viewpoints are incorporated.
- My team seeks and values feedback from a variety of sources, including peers, supervisors, and external stakeholders.
- My manager gathers and embeds feedback from a wide array of sources.
- Our department seeks and utilizes data from several sources.
- My supervisor seeks out and applies feedback from multiple channels.
- Coworkers in my department solicit input from various sources to ensure that all voices are heard and that different viewpoints are considered.
Selects Feedback GiversSelects Feedback Givers emphasizes carefully choosing the most appropriate individuals--such as peers, customers, or supervisors--to provide relevant and meaningful feedback. This dimension centers on structured feedback methods like 360-degree reviews, strategic selection of input providers, and ensuring feedback comes from sources that offer valuable insights. It prioritizes precision and relevance, ensuring feedback is collected effectively from those best positioned to provide informed perspectives.
- Leaders invite and value input from others to gain a more comprehensive understanding of their abilities and areas where they can develop further.
- My manager asks others for their ideas and opinions.
- Coworkers select an appropriate set of individuals (peers, subordinates, customers) to provide feedback through a 360-feedback system.
- My team leader engages with team members, senior leaders, and external stakeholders to gather a variety of perspectives and insights that inform strategy and decision-making.
- Associates look to others for input.
OpenOpen focuses on being receptive to feedback from various sources and ensuring an approachable attitude toward constructive insights. This dimension highlights listening to different viewpoints, considering suggestions, demonstrating visibility and accessibility, and fostering an environment where feedback can be shared freely. It prioritizes availability and willingness, ensuring that individuals and leaders are receptive to diverse perspectives and insights.
- My manager is open to receiving insights from others about their strengths and areas needing development.
- My team leader is easy to approach with ideas and opinions.
- Supervisors consider other's opinions and suggestions.
- My manager is visible and approachable.
- Managers are receptive to feedback from others regarding both strengths and weaknesses.
- The project leader open to feedback, new perspectives, continuous learning and self-development.
- My supervisor open to the suggestions of others.
- My manager accepts constructive criticism and praise from others regarding strengths and weaknesses.
- Coworkers are open to receiving feedback.
- Supervisors are willing to consider different viewpoints and understand that diverse perspectives can offer valuable insights.
- The project manager accepts the views of others.
- My team is willing to listen and consider feedback from colleagues, supervisors, and other stakeholders.
Continuous Learning
- Associates use feedback appropriately for professional development.
- My team uses performance feedback as a tool for employee development.
- Associates engage in a proactive approach to feedback to foster a culture of continuous learning and development.
- Employees in my department demonstrate a commitment to personal and professional growth through open acceptance of feedback results.
- My manager demonstrates a firm commitment to continuous learning and self-improvement.
- Supervisors create an environment that values continuous learning and improvement.
Active Listening
- The project lead listens and considers input from others, regardless of whether the feedback is positive, negative or constructive.
- My manager allows the person providing feedback to complete their thoughts without interrupting them.
- My supervisor gives full attention to the feedback provider.
Seeking Clarification
- My supervisor asks for clarification of any feedback is confusing or incomplete.
- Managers engage with team members to allow for a better understanding of on-the-ground realities and operational issues.
Self-Reflection
- Employees in my department use feedback as a catalyst for self-reflection and development.
- Team members ensure that any concerns raised through feedback are resolved.
- Our department reviews work achievements in relation to defined goals and criteria, recognizing areas for potential improvement.
- Coworkers recognize feedback as a vital catalyst for personal and professional development.
Acts on the Results
- I can take action on problems identified through feedback.
- I know how to break down the feedback into manageable components, to help me better understand the actions needed to improve.
- My supervisor implements concrete solutions to address issues identified via feedback.
- My team monitors and adjusts performance in response to feedback by regularly assesses progress making necessary changes to improve effectiveness.
- Leaders help employees transform their feedback results into practical steps.
- Employees in my department integrate feedback appropriately to support professional advancement, ensuring it is handled with integrity.
- I know how to implement actionable strategies to address any issues identified through feedback.
- My supervisor monitors and adjusts performance in response to feedback.
- Coworkers in my department apply practical strategies to resolve issues identified through feedback.
- The members of my team address any issues discovered during the feedback process.
- The project manager follows up on any issues identified through the feedback process.
- I am able to take the feedback to heart and implement change where necessary.
- My manager executes effective plans to tackle problems highlighted by feedback.
- My manager ensures that subordinates act on the feedback they receive from others.
- The team leader designs growth strategies and action plans to tackle performance gaps and requirements, informed by feedback.
- The supervisor creates an action plan for me based on the feedback I received.
Integrity and Trustworthy
- My manager ensures the protection and confidentiality of those providing feedback.
- The project manager upholds the privacy and integrity of feedback contributors.
- Supervisors maintain the integrity and confidentiality of feedback givers.
- Senior executives maintain the confidentiality of feedback given.
Managing the Process
Manages Process
- Supervisors leverage feedback responsibly to enhance professional skills.
- The members of my team utilize feedback in a manner that prioritizes professional development and avoid any misuse.
- Our team is effective in using 360-degree feedback as a tool for individual and organizational development.
- Our department measures performance against predefined goals and standards, detecting opportunities for growth.
- Our team applies feedback responsibly for professional growth, ensuring it is used ethically and constructively.
- My supervisor works with others to ensure a smooth feedback process.
- The supervisor determines the appropriate timeline for implementing feedback results.
- My manager manages the feedback process.
- My manager implements best practices regarding feedback.
- Team members employ feedback judiciously to foster professional growth, maintaining a focus on ethical and constructive use.
CoachingCoaching focuses on guiding employees through feedback analysis, reflection, and action planning to enhance performance and career development. This dimension highlights structured conversations that help employees set goals based on feedback, refine their behaviors, and understand key insights for improvement. It prioritizes mentorship and strategic feedback application, ensuring individuals actively translate feedback into growth-oriented actions.
- I can offer guidance to assist employees in adjusting their behaviors to enhance performance.
- Managers conduct effective feedback discussions by concentrating on expectations, observations, evaluations, and outcomes.
- Managers guide employees through a structured process of reflection and action planning.
- The project manager engages in productive performance feedback conversations.
- I can assist employees in analyzing the feedback they receive to identify key themes and specific areas for improvement.
- My team guides employees in translating their feedback into action plans.
- The supervisor reviews the feedback that subordinates receive from others.
- Leaders facilitate constructive feedback sessions by emphasizing actual observations compared to performance goals.
- My manager helps employees to thoroughly understand the feedback they receive, identifying key takeaways, and determining specific steps they can take to address any areas for improvement.
- Leaders conduct effective performance feedback conversations by focusing on helping the employee's career development.
- I assist the members of my team in using their feedback to create clear and manageable goals that align with their professional development plans.
- The project lead assists employees in converting their feedback results into actionable items.
- Supervisors engage in productive feedback conversations by focusing on expectations, observations, assessments, and consequences.
- My manager engages in impactful performance feedback sessions.
Provides SupportProvides Support emphasizes offering the necessary tools, training, and resources to ensure employees can implement feedback effectively. This dimension centers on regular feedback sessions, mentorship programs, education, and constructive discussions that empower employees to succeed. It prioritizes accessibility and enablement, making sure individuals have the assistance and materials needed to act on their feedback.
- My manager provides support and resources, such as training programs, mentorship, or tools, to help employees develop the skills and knowledge required to implement these changes effectively.
- My manager provides guidance and support throughout the feedback process.
- The company offers resources, tools, and regular check-ins to ensure employees stay on track and make meaningful progress during the feedback process.
- The department head facilitates employees in transforming feedback into tangible actions.
- Leaders equip managers with essential tools, training, and support to guarantee feedback is constructive, timely, and actionable.
- My manager conducts regular feedback sessions, such as one-on-one meetings or performance reviews, to help maintain ongoing communication and ensure that employees stay on track with their development goals.
- Supervisors provide the necessary tools, training, and support to ensure that feedback is constructive, timely, and actionable.
- My division offers the necessary resources, education, and assistance to ensure feedback is effective, prompt, and practical.
- My manager facilitates meaningful performance feedback discussions.
- The project manager facilitates effective feedback between managers and their employees.
- Our department leadership cultivates a positive atmosphere by providing feedback, guidance, and support.
Provides Training
- The company hosts training sessions on communication skills, supplying self-assessment tools, and setting up feedback systems.
- Supervisors plan workshops on effective communication, providing resources for self-assessment, and establishing feedback mechanisms.
- My department organizes workshops on effective communication, offering resources for self-assessment, and implementing feedback systems.
- My team works with Human Resources to implement training for the feedback system.
- My department conducts seminars on effective communication, offering self-assessment resources, and deploying feedback frameworks.
Positive AttitudePositive Attitude focuses on how individuals perceive and embrace feedback as an opportunity for growth and improvement. This dimension highlights the willingness to view feedback constructively, appreciate insights, recognize feedback as a learning tool, and foster a culture that values continuous development. It prioritizes mindset and receptivity, ensuring that employees approach feedback with enthusiasm rather than resistance.
- My manager expresses appreciation for the feedback and acknowledge the effort others put into providing it, fostering a positive feedback culture.
- My team sees feedback as an opportunity to learn and improve.
- Colleagues view feedback as a way to identify areas for improvement, set meaningful goals, and continuously strive for excellence.
- Managers view feedback as a positive experience.
- The members of my team view feedback as a valuable insight into their work behaviors, strengths, and areas for improvement.
- Coworkers consider feedback as a positive and enriching process.
- Coworkers in my department regard feedback as a beneficial opportunity.
- Employees in my department see feedback as an opportunity for growth.
- Colleagues view feedback as an opportunity for growth.
Creates Conducive EnvironmentCreates Conducive Environment emphasizes how leadership and organizational culture actively encourage and facilitate open communication and meaningful feedback exchanges. This dimension centers on fostering dialogue, building trust, promoting mutual respect, and ensuring employees feel supported in providing and receiving constructive feedback. It prioritizes structural support and culture-building, making sure the workplace itself nurtures an environment where feedback is integral to growth.
- Supervisors foster a culture of continuous improvement by embracing feedback from others.
- The supervisor fosters a constructive environment through feedback, coaching, and mentoring.
- Senior executives nurture an environment that supports lifelong learning and progress.
- My team leader fosters a culture where feedback is seen as a valuable opportunity for growth and development.
- Leaders promote an atmosphere that champions continuous education and enhancement.
- My division builds an atmosphere that fosters open communication, mutual respect, and perpetual growth to enable effective feedback exchanges between managers and their teams.
- My department develops a culture that supports open conversations, mutual respect, and continuous enhancement to facilitate constructive feedback between managers and their employees.
- The project manager fosters a culture of continuous improvement, where feedback is used as a valuable tool for growth and development.
- My team leader cultivates a setting that promotes open dialogue, mutual regard, and ongoing development to ensure effective feedback between managers and their employees.
- My manager fosters a culture of dialogue and performance insights at all levels which is essential for effective feedback in crucial interactions between employees and their managers.
- Managers create an environment that encourages open communication, mutual respect, and continuous improvement to facilitate effective feedback between managers and their employees.
- My manager creates an atmosphere that supports and encourages dialogue, enabling employees to develop the necessary skills to effectively seek, provide, and receive feedback.