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Survey Questions: Business Acumen

• The members of my team understand the "basics" as to how [company] functions/operates.
• Leaders understand and apply business and financial principles.
• The project manager demonstrates an understanding of the hospital in its entirety and works to achieve results across disciplines, departments, and functions.
• My manager demonstrates an understanding of appropriate R&D, area, and market resources to utilize for specific needs
• My manager demonstrates knowledge of the healthcare market and delivery systems in which we operate
• The project lead understands and uses appropriate R&D and area resources
• Our supervisor applies the knowledge of work processes to influence the achievement of business goals
• The project lead demonstrates sound commercial awareness
• Senior executives understand business fundamentals and practices.
• Senior executives understand the challenge facing [company]
• Coworkers use sound business judgement when making decisions.
• My manager involves key stakeholders (employees, customers, investors, partners) in the planning process to gain diverse perspectives and buy-in.

• Employees in my department seek clarity when new directions, procedures, or programs are introduced
• My team leader considers business models from outside the organization to help drive the market's success using different approaches
• Coworkers seek to better understand other areas of the company, including their operations, personnel, and output.
• Our team keeps informed of current income and expenses.
• Employees in my department ask the 'right' question to size up or evaluate situations.
• Supervisors gather essential customer data to align our products with their expectations.
• The project leader keeps up to date with business/industry trends using non-company's resources (newspapers, magazines, internet) and shares this information with others
• Associates collect valuable customer insights to ensure our service meet their needs.
• Senior executives conduct thorough market research to understand industry trends, customer needs, and competitive landscapes.
• My manager gathers important information from customers to make sure our products are relevant and useful.
• The project manager keeps up to date with business/industry trends using non-company's resources (newspapers, magazines, internet)

• Senior executives integrate insights from customers, competitors, and internal capabilities to shape strategies that create sustainable value.
• Managers implement long-term strategic solutions to critical problems.
• Managers meet with customers to gain insights into their core need and how to strategically serve them.
• My department develops strategic plans to promote business and organizational strengths.
• Managers create unique strategies that impact the company.
• Our manager formulates business strategies for addressing the company's important needs.
• The team leader anticipates business cycles and trends and makes strategic adjustments in a timely manner.
• Our team connects day-to-day decisions to broader organizational goals.
• The project manager identifies long-term trends, risks, and opportunities in the business environment.
• Employees in my department understand how strategic decisions impact constituents within the company.
• My manager evaluates multiple strategic pathways to strengthen competitive positioning, operational efficiency, or market relevance.
• Coworkers engage in strategic alliances with valued partners.

• Colleagues weigh alternatives and select practical solutions.
• Our department establishes key performance indicators (KPIs) to measure progress and success.
• My manager links personal goals to [company] growth and productivity goals
• My division takes action based on knowledge of what [company] must do to win the marketplace
• My manager develops and uses resources (people, time, money, supplies, equipment, and space) to improve organizational performance
• Our team focuses on business strategies that will lead to success in the market place.
• Coworkers in my department maintain a focus on the 'bottom line' and profitability.
• My team leader explores new directions/approaches for efficiently accomplishing job objectives
• Leaders are able to align resources to meet the business needs of the company.

• Our department considers impact of actions on other areas of the organization.
• Senior executives recognize early signal of change (economic, regulatory, technological, or social) and translate them into opportunities for innovation, growth, or operational improvement.
• Our team evaluates how emerging technologies, market shifts, and customer expectations could reshape the business.
• Managers communicate the business rationale behind changes, helping employees understand how the transition supports market demands, customer needs, or organizational goals.
• Leaders in my department view problems from a business perspective, opportunity, investment, risks, and anticipated results
• Colleagues identify new business opportunities.
• Leaders develop business plans that are forward looking.
• My coworkers view problems as an opportunity.
• Our manager builds scenarios for possible future business conditions and prepares flexible plans that allow the organization to respond effectively as circumstances evolve.
• Leaders are aware of potential future business opportunities and challenges by keeping up to date with business/industry trends (e.g., 5-year forecast)
• Coworkers in my department consider environmental, social, and governance (ESG) factors to ensure the business is sustainable in the long run.
• My manager identifies capability gaps the organization will face in the coming years and initiates development, hiring, or investment strategies to prepare for those future needs.

• The supervisor evaluates whether current strategies, services, and investments support the organization's mission and vision.
• Managers exhibit behavior that is consistent with the vision, mission, and core value of the organization
• Our department translates the organization's mission and vision into clear priorities and decision-making criteria so teams understand how their work contributes to long-term goals.
• Leaders inspire others by communicating a compelling picture of the organization's future and motivating teams to take actions that advance the mission and strengthen the vision.
• Colleagues consider external and internal environmental factors when providing advice and solutions to problems.
• Coworkers in my department have a good understanding of business operations to more effectively align company service to meet the need of its customers.
• My manager identifies emerging trends or shifts in customer needs and uses them to refine the organization's vision, ensuring it remains relevant, competitive, and forward-looking.
• Our team creates robust talent development programs through the identification of key skills gaps and future needs ensuring the company is able to meet its mission and vision.
• My supervisor questions validity of company direction when it does not meet the needs of the area
• My department is adept at recognizing new opportunities and fostering a culture of innovation ensuring the organization stay ahead of industry trends and continue to evolve.
• The members of my team establish clear, long-term objectives that align with the company's vision and mission.
• My division is able to align resources to meet the business needs of [company].

• Colleagues share district ideas/recommendations with the rest of the team to drive market progress
• Colleagues share recommendations and plan with R&D, focusing on adapting to change early within own area.
• Colleagues inform market team of available resources to provide information/developmental contacts for team
• The members of my team share information among other teams and departments.
• Employees at the company encourage team members to share best practices, challenges, and concerns, to drive help innovation and improvement
• Senior executives ensure employees have easy access to relevant information.
• Coworkers in my department assist others in better understanding the company's operations, goals, and strategic challenges.
• Managers use company's communication tools (email, intranet, social media) to share ideas and best practice with others
• Our department facilitates creativity and innovation in individuals by helping them understand different aspects of the business.
• Coworkers share information on best practices to facilitate business workflows and operations during time of transition and change in personnel.
• My team leader shares ideas and methodologies with area VP.
• The project manager encourages area team to keep up with industry changes; makes recommendations regarding recent business publications/resources

• Team members recognize constraints and work to remove barriers that may stand in the way of achieving organizational objectives
• My coworkers present a smart and professional image
• Senior executives take prompt action when opportunities arise
• My team incorporates innovative approaches and is adaptable to change.
• My coworkers identify and act promptly to take advantage of potential market opportunities
• Associates act decisively to a frequently changing and uncertain external market.
• Leaders are a "change champion," even when change appears difficult or initially unfavorable
• Leaders coach others to foster an environment which can adapt quickly and willingly to rapid changes
• Our department recognizes "change champions" early when new processes/programs are introduced and points these people out as role models for others to follow

• My coworkers recognize the individual need of customers.
• Colleagues troubleshoot customer business issues.
• My department responds quickly to customer business inquiries.
• Our team understands the critical business needs of the customer.
• Colleagues anticipate customer's business needs.
• Associates understand the business need of the customer.
• Coworkers provide a high level of business service to customers.
• Employees in my department converse with customers and clients to get a better insight into their business needs.

• Employees possess a clear grasp of the company's financial indicators.
• The project manager is able to correctly assess current/estimated valuations.
• Our team calculates return on investment (ROI) for various business projects.
• The project manager understands the financial metrics used by the department.
• Colleagues understand cash flow procedures and statements.
• My supervisor understands financial terminology, statements.
• Employees in my department know how to use financial information to make an impact on the organization.
• My manager has a good understanding of liabilities and assets.
• Leaders understand the costs, profits, markets, and added value of issues.
• The project lead has an understanding of various asset classes and how to interpret balance sheets.
• Employees in my department understand the financial metrics used by the company.

• The members of my team review business processes to uncover inefficiencies, vulnerabilities, or compliance gaps.
• Leaders recognize the potential business impact of specific risks.
• Coworkers in my department balance potential upside and downside when evaluating strategic options.
• Coworkers anticipate the consequences to the business of different potential risk events.
• My manager integrates market, financial, and operational data to identify emerging risks that could affect business performance.
• My team evaluates risks in terms of their business impact and likelihood of occurrence.
• Our team rewards risky ideas that may yield significant benefits to the business.
• My manager uses risk management to make more effective business decisions.
• Supervisors in my department prioritize risk based on an understanding of their possible impact to the company.
• Our department analyzes current business practices to make better informed decisions.
• Our team develops contingency plans for high-impact risks ensuring the organization is prepared to respond quickly and effectively when conditions change.
• Leaders create a risk management strategy to meet the business need of the organization.
• My coworkers perceive potential risk to the business.

• Employees in my department foster a critical analysis of events and issues.
• Coworkers in my department can effectively interpret and analyze market data.
• My manager recognizes patterns and trends in the business.
• My manager bases decisions on business data rather than on intuition or hunches.
• Associates are able to recognize trends in underlying data.
• Supervisors are able to describe and summarize data.
• Colleagues are able to decipher complex data making it easier to generate new insights.
• Our manager interprets data to make informed business decisions.
• The supervisor understands complex issues and problems.
• The project manager can effectively interpret and analyze data.
• Coworkers in my department look at business problems from a variety of perspectives.

• My team leader evaluates how proposed changes will affect financial performance, customer expectations, operational efficiency, and long-term strategic goals.
• Leaders anticipate market, regulatory, or competitive shifts and proactively adjust business processes, structures, or priorities to keep the organization positioned for success.
• Leaders are able to get department employees to accept new business workflows.
• My manager aligns change initiatives with broader business strategy.
• Coworkers in my department facilitate in the development and implementation of changes to business operations.
• My team sponsors and promotes business efficiency changes.
• Our department monitors the impact of change initiatives on key business metrics and makes timely adjustments to ensure intended financial, operational, or strategic benefits.
• My division works cooperatively with others to implement business changes.
• The project manager facilitates business changes with minimal resistance.
• My manager assists others in understanding business changes.

• My department understands our competitors and their strengths and weaknesses.
• My manager understands consumer behaviors and how they may change in the future.
• My team is able to assess the current market environment.
• Senior executives understand the dynamics of our industry.
• My department anticipates marketplace opportunities and supports speed to market.
• Coworkers in my department understand impacts of domestic & global market events & issues.

• The project lead creates strategic plans that conform with regulations and industry guidelines.
• Managers are aware of regulations that impact our business.
• My manager maintains currency with laws, regulations, policies, procedures, trends, and developments.
• Leaders are up-to-date with regulatory guidelines and policies.
• Managers identify potential regulatory risk and strategies to mitigate them.