Staffing - Employee Opinion Survey Sample #4





Surveys Measuring Staffing:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Hiring, Staffing, Customer Service, Flexibility, Information Technology/IT, Company, Facilities
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Hiring

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Managers follow the hiring procedures
  1. The hiring process is fair and unbiased
  1. The Company is successful in recruiting to fill both long-term and short-term positions
  1. The Company is good at finding the right talent for current and future work.
  1. The Company has a good pool of applicants to choose from
If [Participant Name] were to make improvements in Hiring, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Staffing

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The Company has adequate help during peak work loads
  1. CompanyName has the right people in the right places.
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. The Company has a good supply of emerging leaders
  1. My Supervisor is good at determining staffing needs
If [Participant Name] were to make improvements in Staffing, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Managers are focused on improving customer service
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. The corporate culture emphasizes customer service
  1. Our team’s current activities reflect a strong focus on the customer
  1. My Department is committed to customer service
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Flexibility

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The HR Department encourages flexibility in the onboarding process.
  1. The supervisor scales up production capabilities in response to growing service demands.
  1. The team leader identifies new opportunities to achieve goals
  1. The supervisor is able to work in multiple environments as needed.
  1. I can adapt processes in response to critical incidents that impact the workflow.
If [Participant Name] were to make improvements in Flexibility, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Information Technology/IT

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The IT Department is quick to respond to my issues.
  1. The IT Department maintains good documentation on any changes or issues.
  1. IT staff are knowledgeable about the software and equipment we use.
  1. Information Technology responds to my questions and inquiries in a timely manner.
  1. Information Technology staff at this Company are easy to approach with a work related problem.
If [Participant Name] were to make improvements in Information Technology/IT, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Company

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I am motivated to see the company succeed.
  1. Our standards for business ethics are high.
  1. CompanyName is an ethical company.
  1. CompanyName is making changes necessary to stay competitive.
  1. This company is innovative in developing new ways to serve our customers.
If [Participant Name] were to make improvements in Company, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Facilities

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The building I work in is well maintained
  1. I have easy access to the different offices and meeting rooms
  1. The Company offers excellent parking facilities
  1. I am aware of the procedures I need to take to evacuate the building in case of a fire or natural disaster
  1. The Facilities department is responsive when I make requests to fixing equipment and/or office space
If [Participant Name] were to make improvements in Facilities, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?

  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:

  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: