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Training Needs Assessment Demo 9


Competency Self-Assessment Survey



Instructions:
Please complete the self-assessment survey below, using the following scale to rate your degree of proficiency in each of the competencies identified below. Keep in mind that this is a tool we are using to help you identify your strengths as well as your development needs. This information will only be used to help determine the courses you may want to enroll in as well as help us identify the most valuable course curriculum for our employees. It will not in any way be used to measure or evaluate your job performance.


Read the statements below and indicate how closely they describe your current work behaviors:

1 = No Knowledge or Experience
2 = Emerging Skills
3 = Some Proficiency Demonstrated
4 = Consistently Demonstrates Proficiency
5 = Fully Proficient Leadership Demonstrated
N/A = This competency is not applicable to my job
  1. Oral Communication
    Expresses ideas and facts in ways that achieve mutual understanding; makes convincing oral presentations; listens to others; encourages and facilitates open exchange of ideas; creates atmosphere in which timely and high-quality information flows smoothly; actively attends to and conveys understanding of the ideas of others.

    1

    2

    3

    4

    5

    N/A
  2. Written Communication
    Expresses facts and ideas in various forms in a succinct and organized manner; reviews and edits written work.

    1

    2

    3

    4

    5

    N/A
  3. Interpersonal Skills
    Relates to people in an open, friendly, accepting manner; shows interest in others and their concerns; initiates and develops relationships as a key priority; considers and responds appropriately to needs, feelings and capabilities of others; adjusts approaches as needed to suit different people and situations.

    1

    2

    3

    4

    5

    N/A
  4. Influencing Others
    Develops effective relationships/networks with others; understands the agendas and perspectives of others; uses internal and external networks to get things done; asserts ideas and persuades other; gains support and cooperation from others to obtain information and accomplish goals; negotiates to find mutually acceptable solutions that balance the interests and needs of ones own group with those of others and the broader organization.

    1

    2

    3

    4

    5

    N/A
  5. Conflict Management
    Brings conflicts and disagreements into the open; manages and attempts to resolve conflicts in a positive and constructive manner; builds consensus.

    1

    2

    3

    4

    5

    N/A
  6. Problem Solving
    Identifies and analyzes problems by gathering crucial information; considers a range of issues concerning different stakeholders; understands relationships between various problems or issues; uses logical reasoning to arrive at conclusions; finds alternative solutions to complex problems; distinguishes between relevant and irrelevant information to make logical judgments; seeks input from others.

    1

    2

    3

    4

    5

    N/A

  7. Customer/Client Orientation
    Anticipates customer needs; takes action to meet customer needs; delivers quality products/services; defines and sets high objectives and standards; achieves outcomes by evaluating products/services/processes against established standards; is committed to continuous improvement.

    1

    2

    3

    4

    5

    N/A
  8. Decision Making
    Considers a range of internal and external factors when making decisions; makes sound and well-informed choices, perceives the impact and implications of decisions; commits to action even in uncertain situations, in order to accomplish organizational goals.

    1

    2

    3

    4

    5

    N/A
  9. Time Management
    Establishes realistic timeframes for projects and initiatives; able to meet deadlines; able to manage competing priorities; not easily distracted or bothered by interruptions or distractions; able to prioritize tasks according to their relative importance.

    1

    2

    3

    4

    5

    N/A
  10. Data Analysis and Planning
    Demonstrates ability to interpret and understand quantitative data, reports; capable of preparing or administering budgets for various programs.

    1

    2

    3

    4

    5

    N/A
  11. Project Management/Results Focus
    Determines/identifies project objectives and strategies; develops short and long range plans that are appropriately comprehensive, realistic and effective in meeting objectives; establishes appropriate standards and controls to measure progress and ensure the integrity of the organization; coordinates with other parts of the organization to accomplish goals; anticipates potential opportunities or obstacles; handle a multitude of tasks simultaneously (e.g. co-worker and customer issues, operations issues and responding to requests).

    1

    2

    3

    4

    5

    N/A

  12. Collaboration, Team Building and Relationship Building
    Establishes a wide network of relationships and leverages those relationships to advance work/projects; builds alliances between team and other departments; provides assistance to other departments when needed; builds effective teams committed to organizational goals; encourages and facilitates cooperation, pride and trust; fosters collaboration commitment and team spirit; works with others to achieve goals.

    1

    2

    3

    4

    5

    N/A
  13. Managing Diversity
    Shows and fosters respect and appreciation for each person, whatever that persons background, race, age, gender, disability, values, lifestyle, perspectives or interests; seeks to understand the views of others, sees differences in people as opportunities for learning about and approaching things differently; integrates such differences into strategies, approaches and management decisions.

    1

    2

    3

    4

    5

    N/A
  14. Performance Management
    Effectively retains, recruits, and promotes people; builds a department with complementary strengths; assigns and clarifies roles and responsibilities; provides clear direction and priorities; delegates appropriate authority; empowers staff; provides needed resources; accurately assesses strengths and development needs of employees; gives timely, constructive, and specific feedback; provides challenging assignments and opportunities for development.

    1

    2

    3

    4

    5

    N/A

  15. Situational Leadership and Leading People
    Drives for results and success; inspires, encourages and empowers others toward goal achievement; creates enthusiasm, a feeling of investment, and a desire to excel; coaches, mentors and challenges staff; adapts leadership style to various situations; models high standards of honesty, integrity, trust, openness and respect for individuals; follows through on commitment and team spirit; works with others to achieve goals

    1

    2

    3

    4

    5

    N/A