Sample Questionnaire #15

The Sample Document Training Needs Survey

Below you will find the current Training Needs Analysis Questionnaire. The deadline for completion is the end of the month.

Please put aside time to complete this survey as accurately and honestly as possible. It is a critical step in creating your personal development plan and enabling you to achieve success in your current role. This information will help the Organizational Development Team to deliver the best training to meet your specific needs.

When working on the survey, please note that you do not need to complete the entire survey in one session. It is OK to complete part of the survey, then submit your responses and complete the rest of the survey at a later date. The link sent to you through email will give you access to your questionnaire during the data collection period. You can access the survey as often as needed.

The only purpose of this survey is to help you identify training priorities. The scores have no other purpose. It makes no difference if you rate yourself as mostly 3 with some 4’s or mostly 4’s with some 5’s - as long as it helps you to identify which areas you most want training or development.

The results of this Training Needs Analysis are confidential and will only be shared with you, your direct manager and HR. They will be available in early December.

Please send any questions to the HR Department.

Thank you for taking the time and focus to complete this.

Best regards,

___________
HR Director

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Demographics

Please complete this section to help us make accurate conclusions for specific work groups.
None of this information will be used to identify individuals.



List the type of training and development you have received at Sample Document in the last two years.


Please select up to 5 topics that reflect your most important development and training needs.

Accounting Business Reporting Coaching and Mentoring EEO and HR Leadership 1O1 Management Fundamentals Managing Performance Dealing with Difficult Employees Building Teams Financial Reporting

Strategic Planning Grievance Procedures Contracts and Negotiations Project Management Presentation Skills Global Innovation Payroll and Benefits IT Systems and new Tech Office Applications (Word, Outlook, Excel) Other

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Please rate your degree of knowledge/skill in each of the competencies sections below using a scale of 1-5 or N/A and the free text space to provide additional comments.

1 = No knowledge/skill
2 = A little knowledge/skill but considerable development required
3 = Some knowledge/skill but development required
4 = Good level of knowledge/skill displayed, with a little development required
5 = Fully knowledgeable/skilled – no/very little development required
N/A = This competency is not applicable to my job

Communication	N/A	1	2	3	4	5
Understanding written sentences and paragraphs in work related documents.
Giving full attention to what other people are saying.
Understanding how to provide effective feedback to others.
Knowing how to ask insightful questions.
Comments:
Interpersonal Skills	N/A	1	2	3	4	5
Addressing critical customer issues in a timely manner.
Demonstrating an understanding for other points of view.
Recognizing and rewarding behavior that contributes toward excellent performance.
Knowing how to adapt to meet the needs of the individual or situation.
Comments:
Conflict Resolution	N/A	1	2	3	4	5
Knowing how to facilitate constructive conversations with stakeholders.
Identifying areas of agreement and common ground.
Knowing how to think of alternative solutions to resolve conflicts.
Understanding how to deal with employee grievances.
Comments:
Collaboration & Partnership	N/A	1	2	3	4	5
Knowing how to work and collaborate with others to accomplish goals and objectives.
Understanding how divisions and departments can work better together.
Knowing how to share information and communicate better throughout the organization.
Comments:
Adaptability	N/A	1	2	3	4	5
Working more effectively in changing environments.
Being able to adjust priorities to better meet changing business goals.
Knowing how to be more flexible and open to new ideas.
Comments:
Achievement & Action	N/A	1	2	3	4	5
Knowing the appropriate course of action to workplace address issues.
Getting things done on time and within budget.
Understanding how to simplify business processes and procedures.
Comments:
Time Management & Planning	N/A	1	2	3	4	5
Knowing how to make more effective use of web-based calendars and To-Do lists.
Knowing how to prepare for contingencies.
Dealing more effectively with distractions and interruptions.
Comments:
Accountability	N/A	1	2	3	4	5
Accepting responsibility and accountability for achieving goals and objectives.
Holding others accountable for their actions.
Giving advance warning on potential problems and issues that may affect others.
Comments:
Analytical & Problem Solving Skills	N/A	1	2	3	4	5
Asking the right questions to better understand or evaluate situations.
Knowing the best way to divide problems into more manageable components.
Knowing how to develop innovative solutions to solve the root cause of problems.
Comments:
Business Case Skills	N/A	1	2	3	4	5
Understanding our products and services.
Understanding the costs, profits, margins, and values of different service lines.
Viewing problems from a business perspective.
Comments:
Financial Fundamentals	N/A	1	2	3	4	5
Understanding how to interpret financial data, balance sheets and cash flow.
Understanding how to monitor spending, expenses and budgets.
Understanding how to develop realistic and accurate forecasts.
Knowing how to manage cash and cash disbursements.
Comments:
Teamwork	N/A	1	2	3	4	5
Encouraging collaboration with others.
Facilitating conflict resolution and mediation.
Understanding how to give constructive feedback.
Comments:
Innovation	N/A	1	2	3	4	5
Understanding how to develop solutions or methods using our products and services.
Knowing how to challenge standard practices and current procedures.
Implementing best practice methods within the department.
Comments:
Personal Effectiveness	N/A	1	2	3	4	5
Keeping up with changes in technologies.
Knowing what opportunities are available for professional development.
Analyzing interpersonal problems instead of reacting to them.
Comments: