All employees at are being asked to participate in an Employee Satisfaction Survey being conducted over the next two weeks (now through ). The survey will consist of approximately 80 questions and should only take 30-45 minutes to complete. To ensure confidentiality of all responses, we have retained an outside firm - HR Survey, to assist in gathering and analyzing the data.
Your participation in this survey will provide us with valuable feedback to ensure we are focusing our efforts on employee satisfaction and organizational success in the right direction. A comprehensive analysis of the data collected will only take a few weeks. Therefore, we expect to be able to share preliminary results with you as early as [Date].
Thank you in advance for your participation.
Director of Human Resources
Company
is committed to providing competitive products and services.
's image is that of a high quality company.
's standards for business ethics are high.
People get ahead as fast here as they do in other places.
The work policies are well developed and organized.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Communication
does a good job communicating about changes or decisions that affect employees.
I am involved in decisions that affect my work.
I generally feel informed about changes that affect me.
I usually know in plenty of time when important things happen.
keeps me up-to-date.
Our senior leaders establish a clear direction for the company.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Customers
does a good job of recognizing the efforts of employees to improve customer service.
I have enough freedom in my position to do what is right for the customer.
I have the freedom I need to meet customer needs.
In my area we are rewarded for efforts to improve external/internal customer service.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Management
My supervisor takes a personal interest in helping me to get ahead at my job.
I am able to contact Senior Management as needed.
The company is well-managed.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Supervisor
I am treated fairly by my supervisor.
My Manager delegates work effectively.
My manager is available to me when I have questions or need help.
My Manager sets a good example.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Department
My department is well-managed.
My work group focuses on fixing the problem rather than finding someone to blame.
The morale in my department is generally high
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Teamwork
The meetings that I have with my co-workers and supervisors help me to get my job done.
I believe that all the divisions in the company interact and work together to achieve a common goal.
The people I work with cooperate to get the work done.
There is a spirit of we're all in this together across work groups.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Procedures
policies and procedures for employees make sense to me.
It is easy to get answers to questions about personnel policies.
Procedures necessary to do my job often involve unnecessary steps.
The grievance process available to me is a fair way to resolve disputes between employees and management.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Equality
Employees are usually promoted based on performance.
I believe that rewards are given fairly where I work.
Policies and procedures are usually applied equally to all employees.
is committed to ensuring equal opportunities for all employees.
I feel favoritism is not a problem in my department.
The organization values diversity.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Appraisals
In this Company people are rewarded according to their job performance
My supervisor provides me with adequate feedback.
I know what is expected of me in my job.
In the last 12 months my Manager has talked to me about my progress.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Compensation
I am paid appropriately for the work-related experience that I have.
The current pay system has a positive effect on employee productivity.
I am satisfied with the increases in compensation.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Benefits
I feel the company's benefits meet my needs.
I am satisfied with my health insurance plan.
I know where to go for information related to benefits.
The information that I have received about employee benefits is easy to understand.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Security
I worry about losing my job.
Do you view job security as of prime importance?
I feel free to express my opinions without worrying about negative consequences.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Work/Life
I can leave work to take care of personal matters if I need to.
My agency offers flexible working arrangements.
I am able to balance work priorities with my personal life.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Recognition
Hard work is usually rewarded at .
If I do a good job I have a better chance of getting ahead.
People generally feel appreciated where I work.
I am recognized whenever I do a good job.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Respect
I feel I am valued at work.
At , my suggestions are given serious consideration.
I am treated with respect by others with whom I work.
I feel the company values honest answers.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Career
I believe there are adequate ways for me to develop my career at .
I plan to be working for a year from now.
I am aware of promotion opportunities.
I have the opportunity to progress within the system.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Satisfaction
I am happy to encourage friends and colleagues to work at .
I am proud to work for .
I enjoy working at and intend staying for the foreseeable future.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Resources
I can get the information I need to do my job.
I have a clear idea of my job responsibilities.
I have all the information I need to do my job well.
My skills and abilities are utilized effectively by the company.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
Training
I am aware of available training and development activities.
I get the training I need to do a first-class job.
My training meets my needs for my current job.
If were to make improvements in the areas listed above, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Improvement needed in number:
What is your suggestion on how to improve this?
On a scale of Excellent to Poor, how would you rate your overall employment with and why?
Would you refer others who are seeking employment to ?
Yes No
If no, please provide explanation:
If you had an opportunity to make any change you wanted to make
a better place to work, what one improvement would you make?
I feel good about my continued employment with .
Yes No
If no, please provide explanation:
What changes do you see making in order to stay competitive?
Dear Employee: