White Papers
Employee Surveys
Web Based Surveys
- Web of Caring: Development of Web Survey Best Practices Janice Ballou, Brian Roff (2009)
- Effect of Internet Response Mode Designs on Data Quality and Ease of Use Kelly D. Allmang, Kevin J. Zajac (2006)
- A Framework for Survey Breakoffs Andy Peytchev (2006)
- Cognitive Issues in the Design of Web Surveys Roger Tourangeau. Mick P. Couper, Robert Tortora, and Darby Miller Steiger (2000)
- Use of a Website Questionnaire as One Method of Participation in a Physician Survey Lorayn Olson, K. P. Srinath, Mary Cay Bunch, and Carrie Klabunde (2000)
- Opportunities and Challenges of Conducting Web Surveys: Results of a Field Experiment Kumiko Aoki and Michael Elasmar (2000)
- An Experimental Evaluation of Left and Right Oriented Screens for Web Questionnaires Dennis Bowker and Don A. Dillman (2000)
- Design Issues in Web Surveys Vasja Vehovar, Katja Lozar Manfreda, and Zenel Batagelj (2000)
- Benchmarking Market Research Web Sites James F. Newswanger (1999)
- Web Surveys: Can the Weighting Solve the Problem? Vasja Vehovar, Katja Lozar Manfreda, and Zenel Batagelj (1999)
Survey Construction
- How the Order of Response Options in a Running Tally Can Affect Online Survey Estimates Tom Wells, Mario Callegaro, Charles DiSogra (2011)
- Assessing the Applicability of Self-Anchoring Scales in Web Surveys Frederik Van Acker, Peter Theuns (2007)
- Experiments on the Structure and Specificity of Complex Survey Questions Paul C. Beatty, Carol Cosenza, Floyd J. Fowler (2006)
- Methods for Translating Survey Questionnaires Barbara H. Forsyth, Martha Stapleton Kudela, Deidre Lawrence, Kerry Levin, and Gordon B. Willis (2006)
- Using Response Reliability to Guide Questionnaire Design Keith A. Albright, Jennifer W. Reichert, Leslie R. F/ores, Jeffrey C. Moore, Jennifer C. Hess, and Joanne Pascale (2000)
- The Gold Standard of Question Quality on Surveys: Experts, Computer Tools, versus Statistical Indices Art Graesser, Katja Wiemer-Hastings, Peter Wiemer-Hastings, and Roger Kreuz (2000)
- Mathematical Programming for Sample Design and Allocation Problems James L. Green (2000)
- Determining an Optimal Split for a Lengthy Questionnaire Dhiren Ghosh and Andrew Vogt (2000)
- Some Issues in the Analysis of Complex Survey Data Susana Rubin Bleuer and Joana Schiopu Kratina (2000)
- When Two Questions Are Better Than One Floyd Jackson Fowler, Jr., Gregory Fitzgerald, and Paul Beatty (1999)
- Construction Strategies for Complex Survey Questions Paul Beatty, Floyd J. Fowler, Jr., and Gregory Fitzgerald (1999)
Influence of Survey Method
- The use of paradata to monitor and manage survey data collection Mick Coupery, Lars Lyberg (2010)
- A Comparison of Mail, Fax and Web-Based Survey Methods Cihan Cobanoglu, Bill Warde, and Patrick J. Moreo (2000)
- A Comparison of the Use of Telephone Interview to Telephone Audio CASI in a Customer Satisfaction Survey Paula Weir, Michael Laurence, and Colleen Blessing (2000)
- Mode Effects in an Internet/Paper Survey of Employees Carl Ramirez, Kevin Sharp, and Luis Foster (2000)
- Test of an Appraisal Method for Establishment Survey Questionnaires Barbara H. Forsyth, Kerry Levin, and Sylvia K. Fisher (1999)
- A Comparison and Evaluation of Two Survey Data Collection Methodologies: CATI vs. Mail Paula Weir, Sherry Ben, and Benita O'Colmain (1999)
- A Comparison of Three Statistical Techniques with Customer Satisfaction Rating Scales Julian Luke, Pedro Saavedra, and Marcia S. Scott (1999)
- Influence of Type of Question on Skip Pattern Compliance in Self-Administered Questionnaires Don A. Dillman, Cleo D. Redline, and Lisa R. Carley-Baxter (1999)
- Making Visible the Invisible: An Experiment with Skip Instmctions on Paper Questionnaires Cleo Redline, Don Dillman, Richard Smiley, Lisa Carley-Baxter, and Arrick Jackson (1999)
Analyses
Software
Contracting for Statistical Surveys
from the Office of Management and BudgetNational Center for Educational Statistics
INTRODUCTION
DEVELOPMENT OF CONCEPTS AND METHODS
1-1 Initial Planning of Surveys
1-2 Publication and Product Planning
1-3 Computation of Response Rates
1-4 Codes and Abbreviations
1-5 Defining Race and Ethnicity Data
1-6 Discretionary Grant Descriptions
PLANNING AND DESIGN OF SURVEYS
2-1 Design of Surveys
2-2 Survey Response Rate Parameters
2-3 Developing RFPs for Surveys
2-4 Pretesting Survey Systems
2-5 Maintaining Data Series Over Time
2-6 Educational Testing
COLLECTION OF DATA
3-1 Coverage for Frames and Samples
3-2 Achieving Acceptable Response Rates
3-3 Monitoring and Documenting Survey Contracts
3-4 Documenting a Survey System
PROCESSING AND EDITING OF DATA
4-1 Data Editing and Imputation of Item Nonresponse
4-2 Maintaining Confidentiality
4-3 Evaluation of Surveys
4-4 Nonresponse Bias Analysis
ANALYSIS OF DATA/PRODUCTION OF ESTIMATES OR PROJECTIONS
5-1 Statistical Analysis, Inference, and Comparisons
5-2 Variance Estimation
5-3 Rounding
5-4 Tabular and Graphic Presentations of Data
ESTABLISHMENT OF REVIEW PROCEDURES
6-1 Review of Reports and Data Products
DISSEMINATION OF DATA
7-1 Machine Readable Products
7-2 Survey Documentation in Reports
7-3 Release and Dissemination of Reports and Data Products
GLOSSARY
APPENDIX A
Race and Ethnicity
APPENDIX B
Imputation
APPENDIX C
Tabular Guidelines
APPENDIX D
Survey titles