Communication Skills |
- Transforms complicated ideas into simple ones.
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- Communicates effectively with all levels of the organization.
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- Summarizes or paraphrases the current question to confirm understanding.
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- Communicates goals of project, resources required, resources available, etc. to the team
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- Articulates ideas clearly and assertively.
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Self Management |
- Analyzes own reactions on the spot to ensure that communication does not appear to be driven by anger.
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- Is aware of personal impact on others and adjusts behavior to create a positive leadership presence.
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- Deals with conflict by controlling own emotions by listening, being flexible, and sincere in responding.
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- Analyzes interpersonal problems instead of reacting to them.
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- Consciously controls own negative emotions in order to keep team morale up.
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Passion To Learn |
- Embraces new technology and procedures.
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- Exhibits willingness to upgrade skills through additional training and education.
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- Enhances value to the company through additional training and development.
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- Creates an environment that supports personal development and exploration.
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- Demonstrates a willingness to participate in continuing education courses.
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Feedback |
- Accepts the views of others.
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- Looks to others for input.
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- Considers other's opinion and suggestions.
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- Asks others for their ideas and opinions.
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- Is visible and approachable.
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Time Management |
- Manages inbox items promptly.
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- Makes time for developing plans and schedules.
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- Gets more accomplished than others in the same amount of time.
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- Avoids delays by working quickly.
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- Excellent at keeping track of time.
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Trustworthy |
- Builds and maintains the trust of others.
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- Delivers on promises made.
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- Seeks to mitigate grievances by clarifying intentions and finding suitable remedies.
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- Takes ownership, delivers on commitments
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- Demonstrates congruence between statements and actions.
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Others |
- Respects the opinions of other employees.
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- ...treats others with respect and dignity.
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- Constructively receives criticism and suggestions from others.
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- Forms working relationships with employees from other departments.
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- Able to see issues from others' perspectives.
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Strategic Focus |
- Makes strategic decisions that take into account a dynamic situation.
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- Sustains or achieves a competitive advantage for the organization by analyzing the best practices and lessons learned from other organizations.
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- Communicates the company's strategic goals and decisions to teams and departments.
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- Modifies strategic decisions depending on changes in the business environment.
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- Monitors performance of each market within the Area, utilizing reports to ensure sales growth, cost management, and profitability targets are met.
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Company |
- Understands the use of [Company] products and services.
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- Understands how decisions impact other business units beyond their immediate department of work group.
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- Follows existing procedures and processes.
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- Expresses loyalty and dedication to [Company] in interactions with others.
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- Attends [Company] gatherings and social events.
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Global Perspective |
- Understands how cultures differ and how these differences impact work behavior.
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- Attends training seminars and conferences to increase skills in working with others globally.
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- Excellent communication skills to conduct effective business with individuals from different cultures and/or countries.
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- Creates an environment where individual differences are valued and supported.
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- Can effectively deliver presentations to international clients.
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