Introduction

Due to its continued commitment to the development of the organization and it's staff, in particular improving the organizational culture, [Company] elected to conduct an Employee Opinion survey.

The survey examines each employee's viewpoint on a variety of organizational topics including job content, leadership, management and communication. The hope is to use the input to help guide actions related to improving the organizational culture and performance.

HR-Survey worked closely with [Company] to design a questionnaire that fulfilled the requirements of the organization.

The survey itself was launched for a two week period in . During this period the survey was administered to employees via a web link on a voluntary basis. Employees were allowed time during their working day to complete the survey and due to the nature of the web link were able to respond on a confidential and honest basis as HR-Survey handled the administration of the survey responses.

Purpose

The primary purpose of the survey is to collect benchmark data (a baseline) about the perceptions of employees. This information will be used to enhance the employee work environment and and career development opportunities. These survey results will help identify:

• Opportunities to improve job satisfaction, the organizational climate, employee training, and career development opportunities.
• Differences in opinions and attitudes across different demographics, stakeholders, and constituents. This information may help make recommendations to create a more inclusive work environment.
• Recommendations for action items and organizational development plans, strategic goals, and iniatives.

Populations Surveyed

The survey included all regular full and part time employees, temporary employees, and also on-site contractors. We are proud to say that the survey achieved an 80% response rate. The survey was administered in 4 different languages (English, French, Spanish, Japanese) to accommodate the global offices.

Types of Questions

The questionnaire was comprised of four main types of items: -point Likert scaled items (Strongly Disagree to Strongly Agree), Open-Ended text boxes, Ranked Items (e.g., rank these options from one to 8), and Checkboxes (e.g., check the top three reasons you come to work everyday).

Summary of Results

Overall Satisfaction

Item n Very Dissatisfied Dissatisfied No Opinion Satisfied Very Satisfied How would you rate your overall satisfaction with the company in the past year? 26 0 0% 2 7% 3 11% 14 53% 7 26%

.

Response Rates: Rates by Demographic variables. Include demographic variables on the survey for more detailed results.

The questionnaire gathered input from employees with several types job categories.

Response Rates by Job Category Job Category Count Percent Administrative 6 22.22% Support Staff 14 51.85% Development Staff 7 25.93%

Summary Scores: by Dimension. The Average Score and Percentage of Agreement (Level of Agreement).

Guide to Interpreting the Tables

The following pages contain several types of tables.

Response Rates Table
The first shows the number of respondents (n), average score (Avg), and number and percentage of respondents for each of the alternatives for the item. An example of this type of table is shown below. The responses to these items on the survey were assigned a numeric value that ranged from 1 to . The value of 1 was assigned to "". The value of was assigned to "". This makes it possible to calculate an "average score" for each item which is useful in comparing different items or different groups of respondents on the same item.

Level of Agreement Table
The next table shows a graphic representation of the percentages of responses. The table includes a graph that uses colors that range from green to red where green represents a high level of satisfaction and red represents a low level of satisfaction. Items that show a larger section of green have a high level of satisfaction.
The Level of Agreement score represents the percentage of participants who selected either "" or "".

Analysis of Response Rates

Response Rates Table

The tables below show the number of employees who have selected that response (the Count) and a percentage of that row within the table (Percent). The items in this table are sorted by their order on the questionnaire.

Agreement Level